SYSTEM AND METHOD FOR PROVIDING DATA TO AN EMERGENCY CALL CENTER

• US 20100048159A1
• Filed: 08/20/2008
• Published: 02/25/2010
• Est. Priority Date: 08/20/2008
• Status: Active Grant

• Current Assignee: Sony Ericsson Mobile Communications USA Incorporated (Sony Group Corp.)
• Original Assignee: Sony Ericsson Mobile Communications USA Incorporated (Sony Group Corp.)
• Inventors: Stenquist, Anna
• Granted Patent: US 8,165,560 B2
• Time in Patent Office: Days
• US Class Current: 455/404.100
• CPC Class Codes: G08B 25/016 Personal emergency signalling and security systems emergency non-personal manually actuated alarm activators G08B25/12
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 3/5116 for emergency applications

Abstract

Described are techniques for transmitting information from a calling device to an emergency call center upon the initiation of a call to the emergency call center. The techniques may involve the automatic transmission of data, such as image data captured with a camera, biological information, or a profile about a person. In one embodiment, an individual'"'"'s profile includes data to access medical information stored by a server, such as data to access the medical information over data access restriction functions of the server. In other embodiments, the user may select a profile to transmit from plural profiles, or not to send a profile.

Claims

1. A method of providing information to an emergency call center, comprising:

initiating a call with an electronic device to the emergency call center; and

automatically transmitting a profile with information about a person to the emergency call center, the profile including at least one of bibliographic information, contact information for another person, medical history information, or data to access medical information stored by a server, and wherein the profile is transmitted as one of an electronic mail message, a text message, or a multimedia message.

2. The method of claim 1, wherein the data to access medical information stored by a server includes a network or Internet address of the server.

3. The method of claim 1, wherein the data to access medical information includes data to access the information over data access restriction functions of the server.

4. The method of claim 1, wherein the profile further includes an activity log of communications transmitted or initiated using the electronic device.

5. A method of providing information to an emergency call center, comprising:

initiating a voice communication with an electronic device to the emergency call center and using an internet protocol; and

automatically transmitting a profile with information about a person to the emergency call center, the profile including at least one of bibliographic information, contact information for another person, medical history information, or data to access medical information stored by a server, the transmission made as part of the communication.

6. The method of claim 5, wherein the communication is a voice over internet protocol (VoIP) call made using IP multimedia subsystem.

7. The method of claim 5, wherein data from a camera or a biometric device is transmitted as part of the communication.

8. The method of claim 5, wherein the profile further includes an activity log of communications transmitted or initiated using the electronic device.

9. A method of providing information to an emergency call center, comprising:

initiating a communication with an electronic device to the emergency call center; and

automatically transmitting a profile to the emergency call center, wherein the profile includes data to access medical information stored by a server.

10. The method of claim 9, wherein the data to access medical information stored by a server includes a network or Internet address of the server.

11. The method of claim 9, wherein the data to access medical information includes data to access the medical information over data access restriction functions of the server.

12. The method of claim 9, wherein the profile further includes at least one of bibliographic information, contact information for another person, or medical history information.

13. The method of claim 9, wherein the profile is transmitted as one of an electronic mail message, a text message, or a multimedia message.

14. A method of providing information to an emergency call center, comprising:

storing plural profiles with an electronic device, each profile including at least one of bibliographic information, contact information for another person, medical history information, or data to access medical information stored by a server;

initiating a communication with an electronic device to the emergency call center; and

transmitting a user selected one of the profiles to the emergency call center.

15. The method of claim 14, wherein the user selected profile is transmitted as one of an electronic mail message, a text message, or a multimedia message.

16. A method of providing information to an emergency call center, comprising:

storing a profile with an electronic device, the profile including at least one of bibliographic information, contact information for another person, medical history information, or data to access medical information stored by a server;

initiating a communication with an electronic device to the emergency call center; and

querying a user to determine if the profile should be transmitted to the emergency call center.

17. The method of claim 16, wherein the profile is not sent if the user answers the query in the negative.

18. The method of claim 16, further comprising transmitting the profile to the emergency call center if no user input in response to the query is received in a predetermined time period.

19. The method of claim 16, wherein the data to access medical information includes data to access the information over data access restriction functions of the server.

20. A method of providing information to an emergency call center, comprising:

initiating a communication with an electronic device to the emergency call center;

automatically activating a camera of the electronic device and capturing image data in the form of a photograph or a video with the camera; and

transmitting the image data to the emergency call center.

21. The method of claim 20, further comprising transmitting a profile with information about a person to the emergency call center, the profile including at least one of bibliographic information, contact information for another person, medical history information, or data to access medical information stored by a server.

22. The method of claim 20, wherein the camera is directed away from the user when the electronic device is held in a position to initiate the call.

23. A method of providing information to an emergency call center, comprising:

initiating a communication with an electronic device to the emergency call center;

collecting biological data using a biometric device that is interfaced to the electronic device; and

transmitting the biological data to the emergency call center with the electronic device.

24. The method of claim 23, further comprising transmitting a profile with information about a person to the emergency call center, the profile including at least one of bibliographic information, contact information for another person, medical history information, or data to access medical information stored by a server.

25. The method of claim 23, wherein analysis of the biological data automatically prompts the initiation of the call.

26. The method of claim 23, wherein the transmitted biological data includes data collected prior to initiation of the communication.