E-Mail Messaging System and Method for Enhanced Rich Media Delivery

• US 20100049812A1
• Filed: 07/29/2009
• Published: 02/25/2010
• Est. Priority Date: 08/28/2000
• Status: Active Grant

• Current Assignee: Quest Software, Inc.
• Original Assignee: Quest Software, Inc.
• Inventors: Brown, Scott T., Wanser, Kelly A.
• Granted Patent: US 7,970,843 B2
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: H04L 51/063 Content adaptation, e.g. replacement of unsuitable content
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 65/765 intermediate
• CPC Class Codes: Y10S 707/99932 Access augmentation or optimizing
• CPC Class Codes: Y10S 707/99933 Query processing, i.e. searching
• CPC Class Codes: Y10S 707/99934 Query formulation, input preparation, or translation

Abstract

A multi-user e-mail messaging system is described that is interfaced through the Internet and includes a first user group sharing a first server, which first server is interfaced to the Internet. In this system, after an e-mail message has been originated by an originating user of the first user group, the e-mail message is directed onto an e-mail enhancement path, and additional content is added to the e-mail message using the e-mail enhancement path to produce an enhanced e-mail message. Thereafter, the enhanced e-mail message from the e-mail enhancement path to the intended recipient. In one feature, the path taken by an incoming e-mail message is different from an outgoing path taken by an e-mail message sent from the first user group. The outgoing path defined to the intended recipient includes the enhancement path.

Claims

1. In a multi-user e-mail messaging system interfaced through the Internet and including at least a first user group sharing at least a first server, which first server is, in turn, interfaced to the Internet such that any user of the first user group may compose an e-mail message for transfer to an intended recipient selected as at least one of another user in the first user group and a remote user interfaced to the Internet by a connection other than said first server, said e-mail message including a header section, which contains information regarding the originating user and the intended recipient, an apparatus comprising:

a first arrangement for directing the e-mail message onto an e-mail enhancement path, after said e-mail message has been composed and sent via a standard messaging protocol by an originating user of the first user group, and configured for (i) receiving the e-mail message at said first server, (ii) altering the e-mail message including separating and modifying the header section in a predetermined way by inactivating said information regarding the originating user and intended recipient contained in the header section, and adding an alternate header section containing active information regarding an alternate sender and an alternate message recipient, and (iii) directing the altered e-mail message to a second server located on the e-mail enhancement path;

a second arrangement for adding additional rich media content to said e-mail message using the e-mail enhancement path to produce an enhanced e-mail message; and

a third arrangement for directing the enhanced e-mail message from the e-mail enhancement path to the intended recipient.

2. The apparatus of claim 1 wherein said second arrangement is further configured for said inactivating by adding a predetermined prefix to the originating user and intended recipient information contained in the header section such that said information is inactivated.

3. The apparatus of claim 1 wherein said second arrangement is further configured to add said additional rich media content by specifying said second server as the alternate message recipient.

4. The apparatus of claim 1 wherein third arrangement is further configured to direct the enhanced message to the intended recipient by

deleting the alternate header section, and

reactivating the originating user and intended recipient information contained in the header section of the e-mail message.

5. In a multi-user e-mail messaging system interfaced through the Internet and including at least a first user group sharing at least a first server, which first server is, in turn, interfaced to the Internet such that any user of the first user group may compose an e-mail message for transfer to an intended recipient selected as at least one of (i) another user in the first user group and (ii) a remote user interfaced to the Internet by a connection other than said first server, said messaging system including a firewall surrounding said first user group and said first server, an apparatus comprising:

a first arrangement for adding a request for desired additional rich media content to the e-mail message, prior to sending the e-mail message from a Mail Transport Agent (MTA) via a standard messaging protocol, and for placing the email message en route to the intended recipient using the MTA, thereby directing the e-mail message to a first location inside the firewall;

a second arrangement for identifying the request for desired additional rich media content in the e-mail message at the first location and for providing a validation of the request for desired additional rich media content according to a predetermined set of rules;

a third arrangement for forwarding the e-mail message to a second location outside the firewall;

a fourth arrangement for adding the desired additional rich media content to said e-mail message at the second location responsive to said validation to produce an enhanced e-mail message; and

a fifth arrangement for redirecting the enhanced e-mail message to the intended recipient.

6. The apparatus of claim 5 wherein said first arrangement is configured to add the request for desired additional rich media content after the e-mail message has been sent via the standard messaging protocol of Simple Mail Transfer Protocol (“

SMTP”

).

7. A computer program arrangement in a computer readable medium for use in a multi-user e-mail messaging system interfaced through the Internet and including at least a first user group sharing at least a first server, which first server is, in turn, interfaced to the Internet such that any user of the first user group may compose an e-mail message for transfer to an intended recipient selected as at least one of another user in the first user group and a remote user interfaced to the Internet by a connection other than said first server, said e-mail message including a header section, which contains information regarding the originating user and the intended recipient, said computer program arrangement comprising:

first instructions for directing the e-mail message onto an e-mail enhancement path, after said e-mail message has been composed and sent via a standard messaging protocol by an originating user of the first user group, and configured for (i) receiving the e-mail message at said first server, (ii) altering the e-mail message including separating and modifying the header section in a predetermined way by inactivating said information regarding the originating user and intended recipient contained in the header section, and adding an alternate header section containing active information regarding an alternate sender and an alternate message recipient, and (iii) directing the altered e-mail message to a second server located on the e-mail enhancement path;

second instructions for adding additional rich media content to said e-mail message using the e-mail enhancement path to produce an enhanced e-mail message; and

third instructions for directing the enhanced e-mail message from the e-mail enhancement path to the intended recipient.

8. A computer program arrangement in a computer readable medium for use in a multi-user e-mail messaging system interfaced through the Internet and including at least a first user group sharing at least a first server, which first server is, in turn, interfaced to the Internet such that any user of the first user group may compose an e-mail message for transfer to an intended recipient selected as at least one of (i) another user in the first user group and (ii) a remote user interfaced to the Internet by a connection other than said first server, said messaging system including a firewall surrounding said first user group and said first server, said computer program arrangement comprising:

first instructions for adding a request for desired additional rich media content to the e-mail message, prior to sending the e-mail message from a Mail Transport Agent (MTA) via a standard messaging protocol, and for placing the email message en route to the intended recipient using the MTA, thereby directing the e-mail message to a first location inside the firewall;

second instructions for identifying the request for desired additional rich media content in the e-mail message at the first location and for providing a validation of the request for desired additional rich media content according to a predetermined set of rules;

third instructions for forwarding the e-mail message to a second location outside the firewall;

fourth instructions for adding the desired additional rich media content to said e-mail message at the second location responsive to said validation to produce an enhanced e-mail message; and

fifth instructions for redirecting the enhanced e-mail message to the intended recipient.