METHOD AND SYSTEM FOR ORDERING CONTENT USING A VOICE MENU SYSTEM

• US 20100057469A1
• Filed: 08/28/2008
• Published: 03/04/2010
• Est. Priority Date: 08/28/2008
• Status: Active Grant

• Current Assignee: DIRECTV, LLC (AT&T, Inc.)
• Original Assignee: The DIRECTV Group, Inc. (AT&T, Inc.)
• Inventors: Jeffs, Alistair E.
• Granted Patent: US 10,827,066 B2
• Time in Patent Office: Days
• US Class Current: 704/275
• CPC Class Codes: G06F 16/433 using audio data
• CPC Class Codes: G06F 16/70 of video data
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML

Abstract

A method and system for ordering content includes a voice menu system and a phone device communicating a phone signal to the voice menu system. The voice menu system determines the phone number associated with the phone device through the phone signal and generates a voice prompt for recording a content selection from the voice menu system. The phone device selects a recording content option. The voice menu system generates prompts for determining a content title. The phone device selects a content title by communicating a selection signal to the voice menu system. The voice menu system enables a content recording at a recording device in response to the selection signal.

Claims

1. A method comprising:

communicating between a voice device and a voice menu system using a phone signal;

determining the phone number associated with the voice device from the phone signal;

generating a voice prompt for recording a content selection from the voice menu system;

selecting a recording content option;

generating prompts for determining a content title;

selecting a content title by communicating a selection signal from the voice device to the voice menu system; and

enabling a content recording at a recording device in response to the selection signal.

2. A method as recited in claim 1 wherein communicating between a voice device and a voice menu system comprises communicating between the voice device and a voice recognition phone system.

3. A method as recited in claim 1 wherein enabling a content recording comprises communicating a control word to a user device for recording the content title;

tuning the user device in response to the control word;

receiving the content at the user device;

storing the content corresponding to the content title in the user device.

4. A method as recited in claim 3 wherein communicating the control word comprises communicating the control word through a satellite.

5. A method as recited in claim 3 wherein communicating the control word comprises communicating the control word through a broadband communication system.

6. A method as recited in claim 3 wherein receiving the content comprises receiving the content through a satellite.

7. A method as recited in claim 3 wherein receiving the content comprises receiving the content through a broadband communication system.

8. A method as recited in claim 3 wherein receiving the content comprises receiving the content through a terrestrial system.

9. A method as recited in claim 3 wherein communicating a control word comprises communicating the control word through a satellite and wherein receiving the content comprises receiving the content through a satellite.

10. A method as recited in claim 3 wherein communicating a control word comprises communicating the control word through a satellite and wherein receiving the content comprises receiving the content through a broadband communication system.

11. A method as recited in claim 1 wherein selecting a content title comprises selecting the content title from a search result.

12. A method as recited in claim 11 wherein prior to selecting a content title from a search result, performing a title search and generating the search result from the title search.

13. A method as recited in claim 11 wherein prior to selecting a content title from a search result, performing a channel name search and generating the search result from the channel name search.

14. A method as recited in claim 11 wherein prior to selecting a content title from a search result, performing a channel number search and generating the search result from the channel number search.

15. A method as recited in claim 1 wherein communicating between a voice device and a voice menu system comprises communicating between a telephone and the voice menu system.

16. A system comprising:

a voice menu system;

a voice device communicating a phone signal to the voice menu system;

said voice menu system determining the phone number associated with the voice device through the phone signal and generating a voice prompt for recording a content selection from the voice menu system;

said voice device selecting a recording content option;

said voice menu system generating prompts for determining a content title;

said voice device selecting a content title from the prompts by communicating a selection signal to the voice menu system; and

said voice menu system enabling a content recording at a recording device in response to the selection signal.

17. A system as recited in claim 16 further comprising a content processing system in communication with the voice menu system, said content processing system communicating a control word for enabling content recording at the recording device.

18. A system as recited in claim 17 further comprising a satellite in communication with the content processing system communicating the control word therethrough.

19. A system as recited in claim 17 further comprising a broadband communication system in communication with the content processing system communicating the control word therethrough.

20. A system as recited in claim 16 wherein the voice device comprises a mobile device.

21. A system as recited in claim 20 wherein the voice menu system comprises a voice recognition system.

22. A system as recited in claim 16 further comprising a content processing system in communication with the voice menu system, said content processing system communicating content data including content titles to the content voice menu system.

23. A system as recited in claim 16 wherein the voice device comprises a telephone.

24. A method comprising:

selecting a program to record;

determining whether the program is part of a series;

when the program is part of a series, generating a selector for selecting the series;

selecting the series; and

recording the series on a recording device.

25. A method as recited in claim 24 wherein the selector comprises a voice selector.

26. A method as recited in claim 24 wherein the selector comprises a textual select box.

27. A method as recited in claim 24 further comprising displaying the selector on a website.

28. A method as recited in claim 24 further comprising displaying the selector on a mobile phone.