E-Mail Monitoring System
First Claim
Patent Images
1. A computer network comprising:
- a client computer;
an e-mail server;
a backup server; and
a communications network operable to transmit data between said client computer, said e-mail server and said backup server,characterized in that a monitoring and reconfiguration module is provided at said client computer said monitoring and reconfiguration module being operable to determine whether said client computer can dispatch and/or receive e-mail messages via said e-mail server and is responsive to determining that said client computer is unable to send and/or receive e-mail messages via said e-mail server to configure said client computer to send and/or receive messages via said backup server until the functionality of said e-mail server is restored, said backup server being configured to monitor and record the volume of messages re-routed via said backup server to determine the extent of disruption of communication caused by said client computer being unable to dispatch and/or receive e-mail messages via said e-mail server.
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Abstract
A monitoring system is described which monitors the effect of down time of an e-mail server (2) to the disruption of communication between a client computer (1) and a remote computer (7). The monitoring is achieved through the presence of a monitor program (22) which detects that an e-mail server (2) is not functioning properly and then causes messages to be re-routed via a backup e-mail system (3-1 . . . 3-n). The backup e-mail system (3-1 . . . 3-n) sends statistics indicating the volume of e-mail received to a central monitoring system (8) which enables data indicative of the extent to which failure of the e-mail server (2) effects communication of the client computer (1) to be identified.
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Citations
24 Claims
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1. A computer network comprising:
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a client computer; an e-mail server; a backup server; and a communications network operable to transmit data between said client computer, said e-mail server and said backup server, characterized in that a monitoring and reconfiguration module is provided at said client computer said monitoring and reconfiguration module being operable to determine whether said client computer can dispatch and/or receive e-mail messages via said e-mail server and is responsive to determining that said client computer is unable to send and/or receive e-mail messages via said e-mail server to configure said client computer to send and/or receive messages via said backup server until the functionality of said e-mail server is restored, said backup server being configured to monitor and record the volume of messages re-routed via said backup server to determine the extent of disruption of communication caused by said client computer being unable to dispatch and/or receive e-mail messages via said e-mail server. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A client computer comprising:
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an e-mail module operable to send and receive messages; and a monitoring and reconfiguration module operable to determine whether said client computer can dispatch and/or receive e-mail messages via a predefined e-mail server and responsive to determining that said client computer is unable to send and/or receive e-mail messages via said e-mail server to configure said e-mail module to send and/or receive messages via a backup server until the functionality of said e-mail server is restored. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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Specification