METHOD AND SYSTEM FOR AN ONLINE RESERVATION SYSTEM FOR SERVICES SELECTABLE FROM MULTIPLE CATEGORIES

• US 20100076810A1
• Filed: 11/30/2009
• Published: 03/25/2010
• Est. Priority Date: 05/02/2007
• Status: Abandoned Application

• Current Assignee: Libersy B.V., Liversy BV
• Original Assignee: Libersy B.V.
• Inventors: LOEFFEN, KARIN M.
• Application Number:
  US12/627,936
• Publication Number:
  US 20100076810A1
• Time in Patent Office: Days
• US Class Current: 705/9
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]

Abstract

The present invention teaches an online reservation system providing services of multiple categories of service providers. A user may enter the online reservation system by clicking on a button either embedded in a directory services search result for a particular service provider or located on a particular service provider'"'"'s website. Alternatively, a user may search for service providers through the online reservation system by entering criteria such as category of service, pricing, rating, location, or time and day of availability of the service. Both users and service providers receive electronic confirmation and reminders for the booked appointments. Service providers may integrate all of their appointments with a calendar maintained by the online reservation system. The system automatically collects client data and may provide accounting services.

Claims

1. A method of providing access to an online reservation system offering services selected from multiple categories of service providers, the method comprising:

a. accepting user input for service provider parameters at a website, wherein the parameters comprise a category of service, and further wherein service providers are selected from a group consisting of micro-sized businesses, small-sized businesses, medium-sized businesses, large-sized businesses, government entities, non-profit entities, associations, and clubs;

b. searching for service providers meeting the parameters;

c. accessing data for service providers meeting the parameters, wherein the data comprise availability and pricing for services;

d. displaying the data;

e. accepting a user'"'"'s selected service provider and appointment time; and

f. booking an appointment with the selected service provider.

2. The method as claimed in claim 1, further comprising allowing the user to pay the selected service provider online.

3. The method as claimed in claim 1, further comprising allowing the user to cancel the appointment online.

4. The method as claimed in claim 1, further comprising sending a confirmation of the appointment to the user and the selected service provider by email, fax, or text message.

5. The method as claimed in claim 1, further comprising sending a reminder about the appointment to the user and the selected service provider by email, fax, or text message.

6. The method as claimed in claim 1, wherein displaying the data comprises displaying a calendar interface indicating availability of a service provider.

11. The method as claimed in claim 1, further comprising sending a reminder about the appointment to the user and the selected service provider by email, fax, or text message.

7. A method of providing access to an online reservation system offering services selected from multiple categories of service providers, the method comprising:

a. providing a clickable button embedded in a directory services search result for a service provider, wherein the button transfers a user to a reservation website, and further wherein the service provider is selected from a group consisting of micro-sized businesses, small-sized businesses, medium-sized businesses, large-sized businesses, government entities, non-profit entities, associations, and clubs;

b. accessing data for the service provider, wherein the data comprise availability and pricing for services;

c. displaying the data;

d. accepting a user'"'"'s selected service provider and appointment time; and

e. booking an appointment for the user with the selected service provider.

8. The method as claimed in claim 7, further comprising allowing the user to pay the service provider online.

9. The method as claimed in claim 7, further comprising allowing the user to cancel the appointment online.

10. The method as claimed in claim 7, further comprising sending a confirmation of the appointment to the user and the selected service provider by email, fax, or text message.

12. The method as claimed in claim 7, wherein displaying the data comprises displaying a calendar interface indicating availability of the service provider.

13. A method of providing access to an online reservation system offering services selected from multiple categories of service providers, the method comprising:

a. providing a clickable button on a website of a service provider, wherein the button transfers a user to a reservation website, and further wherein the service provider is selected from a group consisting of micro-sized businesses, small-sized businesses, medium-sized businesses, large-sized businesses, government entities, non-profit entities, associations, and clubs;

b. accessing data for the service provider, wherein the data comprise availability and pricing for services;

c. displaying the data;

d. accepting a user'"'"'s selected service provider and appointment time; and

e. booking an appointment for the user with the selected service provider.

14. The method as claimed in claim 13, further comprising allowing the user to pay the service provider online.

15. The method as claimed in claim 13, further comprising allowing the user to cancel the appointment online.

16. The method as claimed in claim 13, further comprising sending a confirmation of the appointment to the user and the selected service provider by email, fax, or text message.

17. The method as claimed in claim 13, further comprising sending a reminder about the appointment to the user and the selected service provider by email, fax, or text message.

18. The method as claimed in claim 13, wherein displaying data comprises displaying a calendar interface indicating availability of the service provider.