METHODS AND SYSTEMS FOR CUSTOMER PERFORMANCE SCORING
First Claim
Patent Images
1. A method for providing an online offer, comprising:
- receiving user identification information;
based at least in part on the user identification information, determining a customer performance score;
based at least in part on the customer performance score, determining an offer to extend to an online user.
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Accused Products
Abstract
Methods and systems for customer performance scoring are provided. In one embodiment a method and system for customer performance scoring can include receiving user identification information. Based at least in part on the user identification information, a customer performance score can be determined. Based at least in part on the customer performance score, an offer to extend to an online user can be determined.
14 Citations
20 Claims
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1. A method for providing an online offer, comprising:
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receiving user identification information; based at least in part on the user identification information, determining a customer performance score; based at least in part on the customer performance score, determining an offer to extend to an online user. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method for determining a customer performance score, comprising:
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based at least in part on a persistence attribute, determining at least one persistence factor; based at least in part on a value attribute, determining at least one value factor; and based at least in part on the at least one persistence factor and the at least one value factor, determining a customer performance score indicative of a customer'"'"'s performance relative to other customers. - View Dependent Claims (8, 9, 10, 11, 12, 13)
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14. A system for providing an online offer, comprising:
a processor operable to; receive user identification information; determine a customer performance score based at least in part on the user identification information; and determine an offer to extend to an online user based at least in part on the customer performance score. - View Dependent Claims (15)
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16. A system for determining a customer performance score, comprising:
a processor operable to; determine at least one persistence factor based at least in part on a persistence attribute; determine at least one value factor based at least in part on a value attribute; and determine a customer performance score indicative of a customer'"'"'s performance relative to other customers based at least in part on the at least one persistence factor and the at least one value factor. - View Dependent Claims (17, 18, 19)
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20. A method for receiving an online offer, comprising:
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transmitting user identification information; receiving an online offer based at least in part on a customer performance score, wherein the customer performance score comprises at least one persistence component and at least one value component, the at least one persistence component and at least one value component based at least in part on user identification information; and transmitting an acceptance or decline of the online offer.
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Specification