ENTERPRISE SOCIAL GRAPH AND CONTEXTUAL INFORMATION PRESENTATION

• US 20100082695A1
• Filed: 09/25/2009
• Published: 04/01/2010
• Est. Priority Date: 09/26/2008
• Status: Abandoned Application

• Current Assignee: Blame Canada Holdings Inc, Blame Canada Holdings Ltd.
• Original Assignee: Blame Canada Holdings Inc
• Inventors: Hardt, Dick C.
• Application Number:
  US12/566,800
• Publication Number:
  US 20100082695A1
• Time in Patent Office: Days
• US Class Current: 707/798
• CPC Class Codes: G06F 16/972 Access to data in other repository systems, e.g. legacy data or dynamic Web page generation

Abstract

A system for aggregating social graph information uses both social networking and social media sites as well as optional access to enterprise data so that a detailed and comprehensive social graph can be generated. The social graph information is provided to users when contextually appropriate. Other contextually appropriate information can be displayed to users as they undertake different tasks.

Claims

1. An enterprise social graph generator for generating a social graph for a user comprising:

an enterprise data filter for receiving information from a plurality of enterprise specific data sources and for providing as an output, contact information extracted from the enterprise specific data sources in accordance with a set of policies determined in accordance with an identity of the user; and

a social graph aggregator for receiving the extracted contact information from the data filter and for creating a social graph based on connections to the extracted contacts, the graph ordered based on the proximity of each of the contacts to the user, each contact being directly connected to either the user or another contact.

2. The generator of claim 1 further including a social network interface for obtaining social graph information associated with the user from at least one external social networking site, and for providing the obtained social graph information to the social graph aggregator for use in creating the graph.

3. The generator of claim 2 wherein the social graph aggregator includes means to identify duplicate connections to a contact, and means to express a connection strength based on the number of connections to a contact.

4. The generator of claim 1 wherein the filter includes an interface for receiving enterprise specific information from a repository of communication logs.

5. The generator of claim 4 wherein the repository of communication logs includes connection information obtained from at least one of telephone calls, instant messages and email messages.

6. The generator of claim 1 wherein the filter includes an interface for receiving enterprise specific information from a repository of directory information.

7. The generator of claim 6 wherein the repository of directory information includes Lightweight Directory Access Protocol information.

8. The generator of claim 1 wherein the filter includes an interface for receiving enterprise specific information from an organizational chart.

10. The generator of claim 1 wherein the filter includes an interface for receiving enterprise specific information from mailing lists.

9. The generator of claim 9 wherein the filter employs information from the organizational chart to user access rights to information obtained from other enterprise data sources.

11. A method of creating a social graph for a user based on enterprise specific data, the method comprising:

receiving enterprise based connection data;

filtering the received connection data to identify connections between the user and contacts contained in the received connection data; and

aggregating the identified connections to form a social graph.

12. The method of claim 11 wherein the step of receiving includes receiving enterprise based connection data from a plurality of data sources.

13. The method of claim 12 wherein the plurality of data sources include a messaging repository, a directory repository, a mailing list and an organizational chart.

14. The method of claim 13 wherein the step of filtering includes excluding information received from the plurality of data sources based on the user'"'"'s position in the organizational chart.

15. The method of claim 11 wherein the step of aggregating the identified connections includes identifying duplicate connections to contacts and indicating the strength of connections to contacts.

16. The method of claim 11 further including the step of receiving social graph information from at least one external social networking site and incorporating the identified connections in the received social graph with the identified connections from the received enterprise data prior to the step of aggregating.

17. A contextual information display for displaying contextual information based on metadata and social graph information, the display comprising:

a social graph information database for receiving and storing social graph information;

an external interface for receiving an indication of user focus;

a processor for obtaining the indication of user focus from the external interface, for obtaining contextual information about the object of the user focus, for querying the social graph information database for social graph information relevant to the obtained contextual information and for creating a context sensitive data set for display; and

a display engine for rendering the context sensitive data set on a display.

18. The display of claim 17 wherein the display engine includes means for displaying the context sensitive data in a standalone application while the object of the user focus is in a distinct application.

19. The display of claim 18 wherein the processor includes means to process file access and ownership information as contextual information and to query the social graph information database for social graph information related to the identity of users who have accessed, modified and have ownership of a file indicated as the object of the user focus, and wherein the display engine includes means for rendering audit information in a window of the standalone application.

20. The display of claim 17 wherein the context sensitive information includes social graph information associated with intrinsic and extrinsic contextual information obtained about the object of the user focus.