SERVICE LEVEL VIEW OF AUDIOVISUAL CONFERENCE SYSTEMS
First Claim
1. A machine-readable volatile or non-volatile storage medium storing one or more sequences of instructions which, when executed by one or more processors, cause the one or more processors to perform:
- monitoring a plurality of video conference locations, each of the locations comprising one or more video conference rooms, resulting in creating and storing monitored data;
based on the monitored data, generating service level view data which when displayed on a video display unit concurrently comprises graphical representations of all the locations and all the rooms, and graphical representations of faults associated with each of the rooms.
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Abstract
In an embodiment, a machine-readable volatile or non-volatile storage medium stores one or more sequences of instructions which, when executed by one or more processors, cause the one or more processors to perform monitoring a plurality of video conference locations, each of the locations comprising one or more video conference rooms, resulting in creating and storing monitored data; generating service level view data which when displayed on a video display unit concurrently comprises graphical representations of all the locations and all the rooms, and graphical representations of faults associated with each of the rooms. Rooms can include coder-decoders (codecs), cameras, video monitors, and network packet data routing or switching elements. Embodiments provide a holistic view of all video conference rooms in a deployment, with aggregated call usage, quality and fault data, with highly useful graphical management displays.
67 Citations
29 Claims
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1. A machine-readable volatile or non-volatile storage medium storing one or more sequences of instructions which, when executed by one or more processors, cause the one or more processors to perform:
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monitoring a plurality of video conference locations, each of the locations comprising one or more video conference rooms, resulting in creating and storing monitored data; based on the monitored data, generating service level view data which when displayed on a video display unit concurrently comprises graphical representations of all the locations and all the rooms, and graphical representations of faults associated with each of the rooms. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 10, 11)
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9. The machine-readable medium of claim 9, wherein the room level view data comprises a graphical representation of each of the at least one codec, one or more cameras, one or more video monitors, and one or more network packet data routing or switching elements, and comprises a graphical representation of a fault status of each of the at least one coder-decoder (codec), one or more cameras, one or more video monitors, and one or more network packet data routing or switching elements;
- further comprising instructions which when executed cause re-displaying the table of alerts to show only those alerts that are associated with the room represented in the room level view.
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12. A data processing apparatus, comprising:
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one or more processors; means for monitoring a plurality of video conference locations, each of the locations comprising one or more video conference rooms, resulting in creating and storing monitored data; means for generating, based on the monitored data, service level view data which when displayed on a video display unit concurrently comprises graphical representations of all the locations and all the rooms, and graphical representations of faults associated with each of the rooms. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 28, 29)
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23. A data processing method, comprising:
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monitoring a plurality of video conference locations, each of the locations comprising one or more video conference rooms, each of the rooms comprising at least one coder-decoder (codec), one or more cameras, one or more video monitors, and one or more network packet data routing or switching elements, resulting in creating and storing monitored data; generating service level view data which when displayed on a video display unit concurrently comprises graphical representations of all the locations and all the rooms, and graphical representations of faults associated with each of the rooms. - View Dependent Claims (24, 25, 26, 27)
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Specification