MESSAGE MANAGEMENT BASED ON METADATA

• US 20100088378A1
• Filed: 10/08/2008
• Published: 04/08/2010
• Est. Priority Date: 10/08/2008
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Corporate Services Group Incorporated (Verizon Communications Inc.)
• Inventors: Asawa, Manjari, Kupsh, Jerry, Roberts, Brandie
• Granted Patent: US 8,868,661 B2
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06F 11/3086 where the reporting involves the use of self describing data formats, i.e. metadata, markup languages, human readable formats
• CPC Class Codes: G06F 15/16 Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs coordinating program control therefor G06F9/52; in regulating and control system G05B
• CPC Class Codes: G06F 16/907 Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually
• CPC Class Codes: G06F 2212/7207 management of metadata or control data
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/226 Delivery according to priorities
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 67/561 Adding application-functional data or data for application control, e.g. adding metadata
• CPC Class Codes: H04N 2201/3228 further additional information (metadata) being comprised in the identification information
• CPC Class Codes: H04N 2201/3229 further additional information (metadata) being comprised in the file name (including path, e.g. directory or folder names at one or more higher hierarchical levels)

Abstract

A method includes receiving a message, determining at least one of a message importance level or a message delivery alert level based on one or more message characteristics associated with the message and generating metadata that indicates the at least one of the message importance level or the message delivery alert level with the message. The method further includes transmitting the message and the metadata toward a destination, receiving the message with the metadata, and providing notification and user interface indication corresponding to the at least one of the message importance level or the message delivery alert level or a storing of the message in an inbox folder corresponding to the at least one of the message importance level or the message delivery alert level.

Claims

1. A method, comprising:

receiving a message;

determining at least one of a message importance level or a message delivery alert level based on one or more message characteristics associated with the message;

generating metadata that indicates the at least one of the message importance level or the message delivery alert level with the message; and

transmitting the message and the metadata toward a destination.

2. The method of claim 1, where the message includes one of a short message service message, a multimedia message service message, or an e-mail.

3. The method of claim 1, where the one or more message characteristics associated with the message include at least one of message source, message format, message originator, message recipient, message content, message application, keyword, or short code.

4. The method of claim 1, further comprising:

receiving the message with the metadata;

interpreting the metadata; and

storing the message to an inbox folder that corresponds to the metadata.

5. The method of claim 4, where the storing further comprises dynamically creating the inbox folder when the inbox folder does not exist.

6. The method of claim 1, further comprising:

receiving the message with the metadata;

interpreting the metadata; and

providing an alert that corresponds to the metadata.

7. The method of claim 1, where the one or more message characteristics includes short codes, and the determining comprises mapping the short codes the message importance level or the message delivery alert level.

8. The method of claim 1, where the method is performed by one of a short service message service gateway, a multimedia messaging service gateway, a short message service center, or a multimedia message service center.

9. A system comprising:

one or more components to;

receive one of a short message service message, a multimedia message service message, or an e-mail;

determine at least one of a message importance or a user relevance for the one of the short message service message, the multimedia message service message or the e-mail based on one or more message characteristics associated with the one of the short message service message, the multimedia message service message or the e-mail;

generate metadata that indicates the at least one of the message importance or the user relevance; and

transmit the one of the short message service message, the multimedia message service message, or the e-mail and the metadata toward a destination.

10. The system of claim 9, where the one or more message characteristics include at least one of message source, message format, message originator, message recipient, message content, message application, keyword, or short code.

11. The system of claim 9, where the user relevance corresponds to a message delivery alert.

12. The system of claim 9, where the metadata includes values for at least one of a message delivery alert level or a message priority level.

13. The system of claim 9, where the system is implemented in a short message service device or a multimedia message service device.

14. A system, comprising:

one or more components to;

receive a short message service message or a multimedia message service message;

inspect the short message service message or the multimedia message service message for metadata;

store the short message service message or the multimedia message service message in an inbox folder corresponding to the metadata;

determine a level of alert corresponding to the metadata that indicates the short message service message or the multimedia message service message was received; and

provide the determined level of alert.

15. The system of claim 14, where the system is implemented in a portable, mobile, or handheld user device.

16. The system of claim 14, where the one or more components are further configured to provide a user interface to permit a user to configure the level of alert that corresponds to the metadata.

17. A computer-readable medium containing instructions executable by a processor, the computer-readable medium storing one or more instructions for:

receiving a message;

determining at least one of a message importance level or a message delivery alert level based on a mapping of one or more message characteristics associated with the message;

including metadata that indicates the at least one of the message importance level or the message delivery alert level with the message; and

transmitting the message and the metadata toward a destination.

18. The computer-readable medium of claim 17, where the message received includes one of a short message service message, a multimedia message service message, or an e-mail.

19. A computer-readable medium containing instructions executable by a processor, the computer-readable medium storing one or more instructions for:

receiving one of a short message service message or a multimedia message service message with the metadata;

interpreting the metadata;

providing a message delivery alert that corresponds to the metadata; and

storing the one of the short message service message or the multimedia message service message in an inbox folder that corresponds to the metadata.

20. The computer-readable medium of claim 19, where the metadata includes a message priority level.