SYSTEM AND METHOD FOR AVAILING INFORMATION RELATING TO A CIRCUMSTANCE

• US 20100093306A1
• Filed: 10/09/2008
• Published: 04/15/2010
• Est. Priority Date: 10/09/2008
• Status: Abandoned Application

• Current Assignee: West Corporation
• Original Assignee: West Corporation
• Inventors: Hwang, Kuen-Yih, Bharadwaj, Shreenidhi, Pierce, Jennifer Ann, Koepke, Michael Arthur
• Application Number:
  US12/248,301
• Publication Number:
  US 20100093306A1
• Time in Patent Office: Days
• US Class Current: 455/404.2
• CPC Class Codes: H04L 12/1895 for short real-time information, e.g. alarms, notifications, alerts, updates
• CPC Class Codes: H04L 51/226 Delivery according to priorities
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 for emergency connections

Abstract

A system for effecting wireless emergency service communication using text messaging includes: (a) at least one network configured for treating received text messaging; each respective network identifying emergency service text communications among the received text messaging; (b) at least one request distributing unit coupled with the at least one network for receiving the emergency service text communications; and (c) at least one emergency service network coupled with the at least one request distributing unit. Each received emergency service text communication is evaluated by at least one of a network and a request distributing unit to ascertain a communication originating locus relating to each received emergency service text communication. Each received emergency service text communication is distributed within the at least one emergency service network by at least one request distributing unit according to the respective communication originating locus.

Claims

1. A system for effecting wireless emergency service communication using text messaging;

the system comprising;

(a) at least one network configured for treating received said text messaging;

each respective network of said at least one network identifying emergency service text communications among said received text messaging;

(b) at least one request distributing unit coupled with said at least one network for receiving said emergency service text communications; and

(c) at least one emergency service network coupled with said at least one request distributing unit;

each respective said received emergency service text communication being evaluated by at least one of said at least one network and said at least one request distributing unit to effect ascertaining a respective communication originating locus relating to each said respective received emergency service text communication;

each respective said received emergency service text communication being distributed within said at least one emergency service network by at least one respective request distributing unit of said at least one request distributing unit according to said respective communication originating locus.

2. A system for effecting wireless emergency service communication using text messaging as recited in claim 1 wherein said received emergency service text communication is received from an originating unit, wherein said received emergency service text communication is routed to a receiving emergency service answering unit within said at least one emergency service network and wherein said at least one network, said at least one request distributing unit and said at least one emergency service network cooperate to establish two-way communications between said originating unit and said receiving emergency service answering unit.

3. A system for effecting wireless emergency service communication using text messaging as recited in claim 1 wherein said at least one emergency service text communication originates from a wireless communication unit using at least one text messaging format among a Short Message Service format, a Multimedia Messaging Service format and an Unstructured Supplementary Service Data format.

4. A system for effecting wireless emergency service communication using text messaging as recited in claim 1 wherein said at least one network is configured for treating at least one communication protocol of a time division multiple access protocol and a code division multiple access protocol.

5. A system for effecting wireless emergency service communication using text messaging as recited in claim 1 wherein said emergency service text communications are presented to a particular said request distributing unit of said at least one request distributing unit after said ascertaining said respective communication originating locus.

6. A system for effecting wireless emergency service communication using text messaging as recited in claim 2 wherein said emergency service text communications are presented to a particular said request distributing unit of said at least one request distributing unit after said ascertaining said respective communication originating locus.

7. A system for effecting wireless emergency service communication using text messaging as recited in claim 6 wherein said at least one network is configured for treating at least one communication protocol of a time division multiple access protocol and a code division multiple access protocol.

8. A system for effecting wireless emergency service communication using text messaging as recited in claim 7 wherein said at least one emergency service text communication originates from a wireless communication unit using at least one text messaging format among a Short Message Service format, a Multimedia Messaging Service format and an Unstructured Supplementary Service Data format.

9. A system for treating a text message emergency request;

said text messages originating from an originating wireless communicating unit operating in a serving network;

the system comprising;

(a) an emergency request distributing unit coupled with said serving network; and

(b) an emergency service network coupled with said emergency request distributing unit;

said emergency request distributing unit cooperating with said serving network to receive said text message emergency request and identify an originating locus relating to said received text message emergency request;

said emergency request distributing unit presenting said received text message emergency request within said emergency service network according to said originating locus.

10. A system for treating a text message emergency request as recited in claim 9 wherein said text message emergency request is routed to a receiving emergency service answering unit within said emergency service network, and wherein said emergency service network, said emergency request distributing unit and said serving network cooperate to establish two-way communications between said originating wireless communicating unit and said receiving emergency service answering unit.

11. A system for treating a text message emergency request as recited in claim 9 wherein said originating wireless communicating unit uses at least one text messaging format among a Short Message Service format, a Multimedia Messaging Service format and an Unstructured Supplementary Service Data format.

12. A system for treating a text message emergency request as recited in claim 9 wherein said serving network is configured for treating at least one communication protocol of a time division multiple access protocol and a code division multiple access protocol.

13. A system for treating a text message emergency request as recited in claim 9 wherein said text message emergency request is routed to a receiving emergency service answering unit within said emergency service network substantially immediately after identifying said originating locus.

14. A system for treating a text message emergency request as recited in claim 10 wherein said text message emergency request is routed to said receiving emergency service answering unit substantially immediately after identifying said originating locus.

15. A system for treating a text message emergency request as recited in claim 14 wherein said serving network is configured for treating at least one communication protocol of a time division multiple access protocol and a code division multiple access protocol.

16. A system for treating a text message emergency request as recited in claim 15 wherein said originating wireless communicating unit uses at least one text messaging format among a Short Message Service format, a Multimedia Messaging Service format and an Unstructured Supplementary Service Data format.

17. A method for effecting wireless emergency service communication using text messaging;

the method comprising;

(a) in no particular order;

(1) providing at least one network configured for treating received said text messaging;

(2) providing at least one request distributing unit coupled with said at least one network for receiving said emergency service text communications; and

(3) providing at least one emergency service network coupled with said at least one request distributing unit;

(b) operating each respective network of said at least one network to effect identifying emergency service text communications among said received text messaging;

(c) evaluating each respective said received emergency service text communication by at least one of said at least one network and said at least one request distributing unit to effect ascertaining a respective communication originating locus relating to each said respective received emergency service test communication; and

(d) distributing each respective said received emergency service text communication within said at least one emergency service network by at least one respective request distributing unit of said at least one request distributing unit according to said respective communication originating locus.

18. A method for effecting wireless emergency service communication using text messaging as recited in claim 17 wherein said received emergency service text communication is received from an originating unit, wherein said received emergency service text communication is routed to a receiving emergency service answering unit within said at least one emergency service network and wherein said at least one network, said at least one request distributing unit and said at least one emergency service network cooperate to establish two-way communications between said originating unit and said receiving emergency service answering unit.

19. A method for effecting wireless emergency service communication using text messaging as recited in claim 18 wherein said at least one emergency service text communication originates from a wireless communication unit using at least one text messaging format among a Short Message Service format, a Multimedia Messaging Service format and an Unstructured Supplementary Service Data format.

20. A method for effecting wireless emergency service communication using text messaging as recited in claim 19 wherein said at least one network is configured for treating at least one communication protocol of a time division multiple access protocol and a code division multiple access protocol.

21. A method of providing text message E911 emergency services, comprising:

receiving a text message E911 emergency data request from an end user requiring emergency assistance;

associating a geographic location of a sender of said text message E911 emergency data request, with said text message E911 data request; and

staging said geographic location of said sender of said text message E911 emergency data request in a database for access by emergency services.

22. The method of providing text message E911 emergency services according to claim 21, wherein said location comprises:

a geographic location.

23. The method of providing text message E911 emergency services according to claim 21, wherein said location comprises:

a civic location.

24. The method of providing text message E911 emergency services according to claim 21, wherein said location comprises at least one of:

a street address; and

a placename.

25. The method of providing text message E911 emergency services according to claim 24, wherein said location comprises:

a MSC/Serving Cell ID.

26. The method of providing text message E911 emergency services according to claim 21, wherein said location comprises:

a location reference.

27. The method of providing text message E911 emergency services according to claim 26, wherein said location comprises at least one of:

a URI; and

a URL.

28. The method of providing text message E911 emergency services according to claim 21, wherein:

said emergency services is a public safety access point (PSAP).

29. The method of providing text message E911 emergency services according to claim 28, further comprising:

providing a notification to said public safety access point of receipt of said text message E911 emergency data request.

30. The method of providing text message E911 emergency services according to claim 29, wherein:

said notification is an audible notification.

31. The method of providing text message E911 emergency services according to claim 21, further comprising:

staging said text message in a database for access by a public safety access point (PSAP).

32. The method of providing text message E911 emergency services according to claim 21, wherein:

said text message is a short messaging system (SMS) message.

33. The method of providing text message E911 emergency services according to claim 21, wherein:

said text message is an e-mail.

34. The method of providing text message E911 emergency services according to claim 21, wherein:

said text message is an Internet chat message (XMPP).

35. The method of providing text message E911 emergency services according to claim 21, wherein:

said text message is an XML post message (HTUP).

36. The method of providing text message E911 emergency services according to claim 21, wherein:

said text message is a multimedia message service (MMS) image.

37. Apparatus for providing text message E911 emergency services, comprising:

means for receiving a text message E911 emergency data request form an end user requiring emergency assistance;

means for associating a geographic location of a sender of said text message E911 emergency data request, with said text message E911 data request; and

means for staging said geographic location of said sender of said text message E911 emergency data request in a database for access by emergency services.

38. The apparatus for providing text message E911 emergency services according to claim 37, wherein said location comprises:

a geographic location.

39. The apparatus for providing text message E911 emergency services according to claim 37, wherein said location comprises:

a civic location.

40. The apparatus for providing text message E911 emergency services according to claim 37, wherein said location comprises at least one of:

a street address; and

a placename.

41. The apparatus for providing text message E911 emergency services according to claim 40, wherein said location comprises:

a MSC/Serving Cell ID.

42. The apparatus for providing text message E911 emergency services according to claim 37, wherein said location comprises:

a location reference.

43. The apparatus for providing text message E911 emergency services according to claim 42, wherein said location comprises at least one of:

a URI; and

a URL.

44. The apparatus for providing text message E911 emergency services according to claim 37, wherein:

said emergency services is a public safety access point (PSAP).

45. The apparatus for providing text message E911 emergency services according to claim 37, further comprising:

means for providing a notification to said public safety access point of receipt of said text message E911 emergency data request.

46. The apparatus for providing text message E911 emergency services according to claim 37, wherein:

said notification is an audible notification.

47. The apparatus for providing text message E911 emergency services according to claim 37, further comprising:

Means for staging said text message in a database for access by a public safety access point (PSAP).

48. The apparatus for providing text message E911 emergency services according to claim 37, further comprising:

49. The apparatus for providing text message E911 emergency services according to claim 37, wherein:

said text message is an e-mail.