SERVER DEVICE AND METHOD FOR DIRECTING MOBILE DEVICES TO COLLECT AND COMMUNICATE LOCATION BASED USER QUALITY DATA

• US 20100094930A1
• Filed: 10/06/2009
• Published: 04/15/2010
• Est. Priority Date: 10/06/2008
• Status: Active Grant

• Current Assignee: Root Wireless Incorporated (Ziff Davis, Inc.)
• Original Assignee: Root Wireless Incorporated (Ziff Davis, Inc.)
• Inventors: Dicklin, Ron, Browne, Jason, Griff, Paul
• Granted Patent: US 8,832,258 B2
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: H04W 24/08 Testing, supervising or monitoring using real traffic
• CPC Class Codes: H04W 24/10 Scheduling measurement reports ; Arrangements for measurement reports

Abstract

A computing server directs a mobile device to collect and communicate realistic and accurate user quality information according to a data collection rule. The computing server receives, filters, and stores the user quality information in a database. The computing server processes the data and communicates the data to a web-server.

Claims

1. A method for collecting and processing wireless network user quality data, the method comprising:

identifying a mobile computing device operating within a wireless network, the mobile computing device executing a wireless network user quality data collection software program;

communicating at least one configuration datum to the mobile computing device, the configuration datum directing the mobile computing device to perform a wireless network user quality data collection operation; and

receiving at least one wireless network user quality data measurement from the mobile computing device.

2. The method for collecting and processing wireless network user quality data according to claim 1, further comprising:

forming a user location profile from a unique identifier of the mobile computing device, a repeated geographic pattern of operation of the mobile computing device, and a repeated time pattern of operation of the mobile computing device; and

choosing the at least one configuration datum based on information in the user location profile.

3. The method for collecting and processing wireless network user quality data according to claim 2, wherein the configuration datum is chosen by predicting that the mobile computing device will be in a particular geographic area within a particular window of time.

4. The method for collecting and processing wireless network user quality data according to claim 1, the method further comprising:

identifying a plurality of mobile computing devices operating within the wireless network, the mobile computing devices each executing the wireless network user quality data collection software program;

grouping the plurality of mobile computing devices according to a geographic area where the plurality of mobile computing devices is operating;

communicating a first set of configuration data to a first subset of the plurality of mobile computing devices; and

communicating a second set of configuration data to a second subset of the plurality of mobile computing devices, wherein the first and second sets of configuration data direct the respective first and second subsets of the plurality of mobile computing devices to perform wireless network user quality data collection operations at different times.

5. The method for collecting and processing wireless network user quality data according to claim 4, wherein the grouping of the plurality of mobile computing devices is performed when each of the plurality of mobile computing devices is operating in association with a particular cell tower.

6. The method for collecting and processing wireless network user quality data according to claim 1, wherein the at least one configuration datum is stored in a configuration file and the configuration file is communicated to the mobile computing device according to a messaging protocol wherein the configuration file is a payload of a single message of the messaging protocol.

7. The method for collecting and processing wireless network user quality data according to claim 1 wherein the configuration datum is chosen from a set of configuration data points including network signal strength, data transfer speed, data latency, and a measurement of dropped calls.

8. The method for collecting and processing wireless network user quality data according to claim 1, wherein communicating the at least one configuration datum to the mobile computing device involves sending a single packet having the at least one configuration datum to the mobile computing device.

9. The method for collecting and processing wireless network user quality data according to claim 1, the method further comprising:

receiving a plurality of wireless network user quality data measurements from the mobile computing device;

filtering the plurality of wireless network user quality data measurements; and

storing the plurality of wireless network user quality data measurements.

10. The method for collecting and processing wireless network user quality data according to claim 9, the method further comprising:

parsing the plurality of wireless network user quality data measurements according to a set of configuration data points including network signal strength, data transfer speed, data latency, and a measurement of dropped calls.

11. The method for collecting and processing wireless network user quality data according to claim 9, the method further comprising:

receiving a request for at least some of the stored plurality of wireless network user quality data measurements from a remote computing device; and

communicating, according to the request, the at least some of the stored plurality of wireless network user quality data measurements to the remote computing device.

12. A computer readable medium comprising content that configures a mobile computing device to perform the steps of claim 1.

13. A computing server, comprising:

a central processing unit (CPU);

a communication transceiver;

a memory storing software, the software executable by the CPU and operable to;

identify a mobile computing device operating within a wireless network, the mobile computing device executing a data collection software program;

direct, via the communication transceiver, the mobile computing device to perform a wireless network user quality data collection operation; and

parse received wireless network user quality data from the mobile computing device into a user quality data point.

14. The computing server of claim 13, further comprising:

a second memory configured to store configuration information related to a plurality of mobile computing devices; and

a third memory configured to store a database, the database configured to store the user quality data point.

15. The computing server of claim 13 wherein the software executable by the CPU is further operable to send a configuration file to the mobile computing device, the configuration file having information to direct the wireless network user quality data collection operation.

16. The computing server of claim 15 wherein the configuration file sent to the mobile computing device has information to direct the wireless network user quality data collection operation to be performed during a particular time window.

17. The computing server of claim 15 wherein the configuration file sent to the mobile computing device has information to direct the wireless network user quality data collection operation to be performed when the mobile device is operating in a particular geographic area.

18. A system for collecting wireless network user quality data, the system comprising:

a computing server configured to direct wireless network user quality data collection operations to a mobile device, the mobile device provisioned for typical operation on a wireless communication network;

a memory associated with the computing server, the memory configured to store a software program, the software program capable of instructing the server to;

communicate a direction to the mobile device to perform at least one wireless network user quality data collection operation;

buffer the wireless network performance data collected according to the direction;

parse the collected wireless network performance data.

19. The system for collecting wireless network user quality data according to claim 18, the system further comprising:

a second memory associated with the computing server, the second memory configured to store a plurality of configuration files, the plurality of configuration files formed to direct user quality data collection operations on a plurality of mobile devices; and

a third memory associated with the computing server, the third memory configured to store a plurality of user quality data measurements collected by the plurality of mobile devices.

20. The system for collecting wireless network user quality data according to claim 18, the system further comprising:

a transceiver operable to receive requests for user quality data information from a remote computer and further operable to communicate the user quality data information to the remote computer.