METHOD AND SYSTEM OF MONITORING AND RETRIEVING DEVICE USAGE
First Claim
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1. A method for monitoring and retrieving device usage for a device at a vehicle, the method comprising:
- determining that a vehicle has been delivered to a customer;
providing a telematics unit in the vehicle with an indication that the vehicle has been delivered to the customer;
monitoring a vehicle device and acquiring device usage data for a period of time following the indication to the telematics unit;
storing the device usage data at the vehicle;
initiating a call between the telematics unit and a call center via a wireless carrier system after the period of time has elapsed;
accessing the device usage data stored at the vehicle; and
transmitting the device usage data using the call between the telematics unit and the call center.
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Abstract
A method and system for monitoring and retrieving device usage for a device at a vehicle including storing a vehicle data record in the telematics unit, monitoring the device usage for device data, storing the device data at the vehicle, requesting the telematics unit to upload the device data, and transmitting the device data from the telematics unit to a remote location. At least one of the monitoring and the requesting is performed in accordance with the vehicle data record.
8 Citations
16 Claims
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1. A method for monitoring and retrieving device usage for a device at a vehicle, the method comprising:
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determining that a vehicle has been delivered to a customer; providing a telematics unit in the vehicle with an indication that the vehicle has been delivered to the customer; monitoring a vehicle device and acquiring device usage data for a period of time following the indication to the telematics unit; storing the device usage data at the vehicle; initiating a call between the telematics unit and a call center via a wireless carrier system after the period of time has elapsed; accessing the device usage data stored at the vehicle; and transmitting the device usage data using the call between the telematics unit and the call center. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method for monitoring and retrieving satellite radio usage in a vehicle, the method comprising the steps of:
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recording initial satellite radio usage data over a first period of time; transmitting the initial satellite radio usage data from the telematics unit to a call center via a wireless carrier system after the first period of time; recording additional satellite radio usage data over a second period of time; transmitting the additional satellite radio usage data from the telematics unit to a call center via the wireless carrier system after the second period of time; and comparing the initial satellite radio usage data with the additional satellite radio usage data. - View Dependent Claims (10, 11, 12, 13, 14)
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15. A method for monitoring and retrieving satellite radio usage in a vehicle, the method comprising the steps of:
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delivering a vehicle to a customer having a satellite radio receiver and telematics unit in the vehicle; providing a free trial subscription to satellite radio services for a period of time via the satellite radio receiver; recording satellite radio usage data during at least a portion of the period of time; transmitting the satellite radio usage data from the telematics unit to a call center via a wireless carrier system before the period of time ends; make at least one decision concerning marketing communications with the customer based on the satellite radio usage data. - View Dependent Claims (16)
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Specification