Systems and Methods for Transaction and Information Management

• US 20100100479A1
• Filed: 12/23/2009
• Published: 04/22/2010
• Est. Priority Date: 06/24/2003
• Status: Active Grant

• Current Assignee: Securus Technologies Incorporated (Securus Special Investments LLC)
• Original Assignee: Evercom Systems Incorporated (Securus Special Investments LLC)
• Inventors: Viola, John J., Falcone, Richard, Rosenfield, Stuart, Johnson, Lee R.
• Granted Patent: US 8,065,213 B2
• Time in Patent Office: Days
• US Class Current: 705/39
• CPC Class Codes: G06Q 20/10 specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
• CPC Class Codes: G06Q 20/108 Remote banking, e.g. home banking
• CPC Class Codes: G06Q 20/16 Payments settled via telecommunication systems
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03
• CPC Class Codes: H04M 2203/105 Financial transactions and auctions, e.g. bidding auctioneering devices in packet switching networks H04L12/1804
• CPC Class Codes: H04M 2203/256 comprising a service specific user interface
• CPC Class Codes: H04M 2203/6054 Biometric subscriber identification
• CPC Class Codes: H04M 2203/654 Pre, in or post-call message
• CPC Class Codes: H04M 2242/18 Automated outdialling systems
• CPC Class Codes: H04M 3/20 with means for interrupting existing connections; with means for breaking-in on conversations
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals

Abstract

Systems or methods for managing transactions within a controlled environment facility provide an information management engine integrating transaction functionality and telephone calling functionality, establish an account associated with a resident of the controlled environment facility, and use the information management engine to conduct transactions associated with residents of the controlled environment facility. The transactions include at least requests, by the resident, for deposits into the account by a party outside of the controlled environment facility. The systems or methods accept requests from the resident and utilize the telephone calling services of the information management engine to facilitate the request for deposit. The systems or methods may place calls to the individuals outside the controlled environment facility to interact with the individual, request the deposit and accept such deposits.

Claims

1. A system comprising:

a controlled environment facility automated transaction processing system providing for deposit of funds by an individual outside of said controlled environment facility at the behest of a resident of said controlled environment facility.

2. The system of claim 1, wherein said automated transaction processing system further comprises a telephone interface for accepting said deposit of funds from an individual outside of said controlled environment facility.

3. The system of claim 1, wherein said automated transaction processing system further comprises a computer interface for accepting said deposit of funds from an individual outside of said controlled environment facility.

4. The system of claim 1, wherein said telephone interface initiates a call to said individual outside of said controlled environment facility to solicit said funds.

5. The system of claim 1, further comprising:

a call application management system integrated with said controlled environment facility automated transaction processing system, thereby providing a telephone interface for use with said controlled environment facility automated transaction processing system by said resident and said individual outside of said controlled environment facility.

6. The system of claim 1, further comprising:

an intelligence management system integrated with said controlled environment facility automated transaction processing system and operable to collect data regarding said deposit requested by said resident.

7. The system of claim 1, further comprising:

an intelligence management system integrated with said controlled environment facility automated transaction processing system and operable to collect data regarding said individual outside of said controlled environment facility requested by said resident to deposit funds.

8. The system of claim 1, further comprising:

an intelligence management system integrated with said controlled environment facility automated transaction processing system and operable to collect data regarding said individual outside of said controlled environment facility making deposits in an account of a resident.

9-64. -64. (canceled)