METHOD AND SYSTEM FOR MAKING A CHANGE OF ADDRESS

• US 20100102116A1
• Filed: 10/02/2009
• Published: 04/29/2010
• Est. Priority Date: 10/03/2008
• Status: Active Grant

• Current Assignee: Korber Supply Chain LLC
• Original Assignee: Siemens Industry Incorporated (Siemens AG)
• Inventors: PIENIADZ, JANUSZ R., ROCHELLE, ROBERT B., ZEHREN, JÜRGEN
• Granted Patent: US 8,215,542 B2
• Time in Patent Office: Days
• US Class Current: 235/375
• CPC Class Codes: B07C 3/20 Arrangements for facilitating the visual reading of addresses, e.g. display arrangements coding stations
• CPC Class Codes: G07B 17/00508 Printing or attaching on mailpieces printing mechanisms B41J; security printing B41M3/14; marking methods B41M5/00; inks C09D11/00; record carriers with at least a part designed to carry digital markings G06K19/00
• CPC Class Codes: G07B 2017/0058 Printing of code

Abstract

The invention in one aspect consolidates COA reject data to a central location and provides reports and queries that allow analysis of this data and to answer customer complaints as to why their change was not processed. In another aspect the invention provides an improved process for handling of the printed or handwritten COA forms. A paper COA form is generated by hand or use of the USPS online COA system. The paper form includes indicia such as a bar code which aids in determining the contents of the form when it is scanned.

Claims

1. A method of making a change of address for a postal recipient for delivery of mail by a federal postal service, comprising:

entering change of address information into a computerized change of address system, which information includes the name of a postal recipient submitting the change, an old address where the postal recipient currently receives mail, a new address at which the postal recipient is to receive mail in the future, and an indication of the effective date of the change;

storing the entered address information in machine readable form;

printing out a change of address form having the entered change of address information printed thereon in human readable form and having a machine scannable identifier printed thereon which identifies that form to the system;

signing the printed change of address form such that the recipient'"'"'s hand written signature appears on the printed form;

submitted the signed printed form to the postal service;

scanning the signed printed form to read the identifier;

associating the stored COA data with the read identifier;

validating the stored COA data; and

then entering the change of address data to a change of address database used by the postal service.

2. A method of making a change of address for a postal recipient for delivery of mail by a federal postal service, comprising:

entering change of address information into a computerized change of address system, which information includes the name of a postal recipient submitting the change, an old address where the postal recipient currently receives mail, a new address at which the postal recipient, and an indication of the effective date of the change;

storing the entered address information in machine readable form;

converting the change of address information into a scannable code;

printing out a change of address form having the entered change of address information in human-readable alphanumeric form and the scannable code each printed thereon;

signing the printed change of address form such that the recipient'"'"'s hand written signature appears on the printed form;

submitting the signed printed form to the postal service;

scanning the signed printed form to read the scannable code;

validating the COA data contained in the scannable code; and

then entering the change of address data to a change of address database used by the postal service.

3. The process of claim 2, wherein the scannable code is a two-dimensional bar code.

4. One or more processor-readable media having stored thereon processor-readable code including a COA reject data base, which database contains data records of COA forms submitted by postal recipients which have been rejected for COA processing due to one or more errors in completion of data fields of the COA form by the postal recipient submitting the form to the postal service, each of which records includes information concerning a change of mail delivery address requested by a postal recipient.

5. The processor-readable media of claim 4, wherein the data records each include a scanned image of the COA form submitted by the postal recipient.

6. The processor-readable media of claim 4, wherein the data records each include fields for recipient name, old recipient address, new recipient address, and effective date of mail forwarding to the new address.

7. The processor-readable media of claim 6, wherein the data records each include data indicating a reason that the COA form was rejected.