Call recording method and communication system

• US 20100104074A1
• Filed: 05/06/2009
• Published: 04/29/2010
• Est. Priority Date: 10/24/2008
• Status: Abandoned Application

• Current Assignee: Quanta Computer
• Original Assignee: Quanta Computer
• Inventors: Yang, Yu-Chun
• Application Number:
  US12/453,305
• Publication Number:
  US 20100104074A1
• Time in Patent Office: Days
• US Class Current: 379/88.130
• CPC Class Codes: H04L 12/6418 Hybrid transport
• CPC Class Codes: H04M 3/229 Wire identification arrangements; Number assignment determination
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/42314 in private branch exchanges
• CPC Class Codes: H04M 3/56 Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities video conference systems H04N7/15

Abstract

The invention discloses a call recording method, including the steps of: (a) setting a call recording extension in a first terminal; (b) dialing the first terminal via the call recording extension from the first terminal to communicate with a server when a phone call is established between the first terminal and a second terminal; (c) activating a three-way conference; and (d) recording the content of the phone call between the first terminal and the second terminal into the server by use of the three-way conference.

Claims

1. A call recording method comprising the steps of:

(a) setting a call recording extension in a first terminal;

(b) dialing to the first terminal via the call recording extension from the first terminal to communicate with a server when a phone call is established between the first terminal and a second terminal;

(c) activating a three-way conference; and

(d) recording the content of the phone call between the first terminal and the second terminal into the server by use of the three-way conference.

2. The call recording method of claim 1, further comprising the step of:

(e) communicating with the server to access the recorded content of the phone call directly.

3. The call recording method of claim 1, further comprising the step of:

(f) sending the recorded content of the phone call in a form of an e-mail via the server.

4. The call recording method of claim 1, wherein the first terminal receives a first audio frequency signal from the second terminal and a second audio frequency signal from the server after the three-way conference is activated;

the second terminal receives a third audio frequency signal from the first terminal;

the server receives the third audio frequency signal from the first terminal and the first audio frequency signal from the second terminal.

5. The call recording method of claim 1, wherein the first terminal and the second terminal are in the same network.

6. The call recording method of claim 1, wherein the first terminal is in a first network and the second terminal is in a second network.

7. The call recording method of claim 1, wherein the call recording method is performed in a system applying a session initiation protocol.

8. The call recording method of claim 1, wherein the call recording method is performed in an internet protocol private branch exchange system.

9. The call recording method of claim 1, wherein the server is a voice mail server.

10. A communication system comprising:

a server comprising a data base;

a first terminal having a call recording extension therein; and

a second terminal, when a phone call is established between the first terminal and the second terminal, the first terminal dialing to the first terminal via the call recording extension to communicate with the server and to activate a three-way conference, and then the content of the phone call between the first terminal and the second terminal being recorded into the data base of the server.

11. The communication system of claim 10, wherein the first terminal also comprises:

an input unit for making the first terminal dial via the call recording extension in response to a user'"'"'s operation.

12. The communication system of claim 10, wherein the server also comprises:

a receiving/transmitting unit coupled to the data base, a terminal is capable of being connected to the receiving/transmitting unit to access the recorded content of the phone call directly.

13. The communication system of claim 10, wherein the server also comprises:

a receiving/transmitting unit, coupled to the data base, for sending the recorded content of the phone call in a form of an e-mail.

14. The communication system of claim 10, wherein the first terminal receives a first audio frequency signal from the second terminal and a second audio frequency signal from the server after the three-way conference is activated;

the second terminal receives a third audio frequency signal from the first terminal;

the server receives the third audio frequency signal from the first terminal and the first audio frequency signal from the second terminal.

15. The communication system of claim 10, wherein the first terminal and the second terminal are in the same network.

16. The communication system of claim 10, wherein the first terminal is in a first network and the second terminal is in a second network.

17. The communication system of claim 10, wherein the communication system is applied to a session initiation protocol.

18. The communication system of claim 10, wherein the communication system also comprises an internet protocol private branch exchange server for making the first terminal and the server communicated with each other.

19. The communication system of claim 10, wherein the server is a voice mail server.