PROVIDING TELEPHONE DIRECTORY ASSISTANCE

• US 20100104083A1
• Filed: 10/22/2009
• Published: 04/29/2010
• Est. Priority Date: 10/22/2008
• Status: Abandoned Application

• Current Assignee: Mavenir Ltd. (Mavenir Group Holdings Ltd.)
• Original Assignee: Comverse Limited (Mavenir Group Holdings Ltd.)
• Inventors: Shilkrot, Roy, David, Ronen, Berman, Ori
• Application Number:
  US12/603,954
• Publication Number:
  US 20100104083A1
• Time in Patent Office: Days
• US Class Current: 379/218.10
• CPC Class Codes: H04M 3/4931 Directory assistance systems

Abstract

There is provided a method for providing telephone directory assistance. The method includes (a) receiving, via a communication network, first information concerning a telephone call being proposed for a telephone having a first telephone number, (b) obtaining second information relating to a prior call involving the first telephone number, (c) obtaining a resultant telephone number, based on the first information and the second information, and (d) outputting the resultant telephone number, via the communication network.

Claims

1. A method comprising:

receiving, via a communication network, first information concerning a telephone call being proposed for a telephone having a first telephone number;

obtaining second information relating to a prior call involving said first telephone number;

obtaining a resultant telephone number, based on said first information and said second information; and

outputting said resultant telephone number, via said communication network.

2. The method of claim 1, wherein said obtaining said resultant telephone number comprises:

formulating a query, based on said first information and said second information; and

receiving said resultant telephone number from a search of a database, based on said query.

3. The method of claim 1, wherein said obtaining said resultant telephone number comprises:

formulating a query, based on said first information;

receiving a plurality of results from a search of a database, based on said query; and

extracting said resultant telephone number from said plurality of results, based on said second information.

4. The method of claim 1,

(a) wherein said obtaining said resultant telephone number comprises:

formulating a query, based on said first information;

receiving a plurality of results from a search of a database, based on said query;

extracting a subset of said plurality of results, based on said second information, wherein said subset includes (i) a telephone number of a first entity that is designated as deserving a preferential treatment, and (ii) a telephone number of a second entity that is not designated as deserving said preferential treatment; and

organizing said subset in a list,

wherein said telephone number of said first entity is positioned earlier in said list than is said telephone number of said second entity, and

wherein said list includes said resultant telephone number, and

(b) wherein said outputting said resultant telephone number comprises;

outputting said list.

5. The method of claim 1,

wherein said prior call was between said first telephone number and a second telephone number, and

wherein said second information comprises information relating to said second telephone number.

6. The method of claim 5, wherein said information relating to said second telephone number comprises a popularity of said second telephone number.

7. The method of claim 6, wherein said popularity comprises a factor selected from the group consisting of:

(a) a number of calls previously conducted between said first telephone number and said second telephone number,

(b) an amount of time spent during calls previously conducted between said first telephone number and said second telephone number,

(c) a number of calls previously conducted between said second telephone number and other telephone numbers, and

(d) an amount of time spent during calls previously conducted between said second telephone number and other telephone numbers.

8. The method of claim 1,

wherein said prior call was between said first telephone number and a second telephone number, and

wherein said second information comprises information relating to a third telephone number with which said second telephone number has previously conducted a call.

9. The method of claim 1,

wherein said prior call was between said first telephone number and a telephone number of a party that belongs to a category of parties, and

wherein said second information includes said category.

10. The method of claim 1, further comprising:

associating an attribute with said first telephone number, based on said first information.

11. The method of claim 10, further comprising:

providing to a user of said telephone, information concerning a service or a product, based on said attribute.

12. A system comprising:

a processor; and

a memory that contains instructions that are readable by said processor, and that control said processor to perform actions of;

receiving, via a communication network, first information concerning a telephone call being proposed for a telephone having a first telephone number;

obtaining second information relating to a prior call involving said first telephone number;

obtaining a resultant telephone number, based on said first information and said second information; and

outputting said resultant telephone number, via said communication network.

13. The system of claim 12, wherein said obtaining said resultant telephone number comprises:

formulating a query, based on said first information and said second information; and

receiving said resultant telephone number from a search of a database, based on said query.

14. The system of claim 12, wherein said obtaining said resultant telephone number comprises:

formulating a query, based on said first information;

receiving a plurality of results from a search of a database, based on said query; and

extracting said resultant telephone number from said plurality of results, based on said second information.

15. The system of claim 12,

(a) wherein said obtaining said resultant telephone number comprises:

formulating a query, based on said first information;

receiving a plurality of results from a search of a database, based on said query;

extracting a subset of said plurality of results, based on said second information, wherein said subset includes (i) a telephone number of a first entity that is designated as deserving a preferential treatment, and (ii) a telephone number of a second entity that is not designated as deserving said preferential treatment; and

organizing said subset in a list,

wherein said telephone number of said first entity is positioned earlier in said list than is said telephone number of said second entity, and

wherein said list includes said resultant telephone number, and

(b) wherein said outputting said resultant telephone number comprises;

outputting said list.

16. The system of claim 12,

wherein said prior call was between said first telephone number and a second telephone number, and

wherein said second information comprises information relating to said second telephone number.

17. The system of claim 16, wherein said information relating to said second telephone number comprises a popularity of said second telephone number.

18. The system of claim 17, wherein said popularity comprises a factor selected from the group consisting of:

(a) a number of calls previously conducted between said first telephone number and said second telephone number,

(b) an amount of time spent during calls previously conducted between said first telephone number and said second telephone number,

(c) a number of calls previously conducted between said second telephone number and other telephone numbers, and

(d) an amount of time spent during calls previously conducted between said second telephone number and other telephone numbers.

19. The system of claim 12,

wherein said prior call was between said first telephone number and a second telephone number, and

wherein said second information comprises information relating to a third telephone number with which said second telephone number has previously conducted a call.

20. The system of claim 12,

wherein said prior call was between said first telephone number and a telephone number of a party that belongs to a category of parties, and

wherein said second information includes said category.

21. The system of claim 12, wherein said actions further comprise:

associating an attribute with said first telephone number, based on said first information.

22. The system of claim 21, wherein said actions further comprise:

providing to a user of said telephone, information concerning a service or a product, based on said attribute.

23. A storage medium comprising instructions that are readable by a processor, and that control said processor to perform actions of:

receiving, via a communication network, first information concerning a telephone call being proposed for a telephone having a first telephone number;

obtaining second information relating to a prior call involving said first telephone number;

obtaining a resultant telephone number, based on said first information and said second information; and

outputting said resultant telephone number, via said communication network.

24. The storage medium of claim 23, wherein said obtaining said resultant telephone number comprises:

formulating a query, based on said first information and said second information; and

receiving said resultant telephone number from a search of a database, based on said query.

25. The storage medium of claim 23, wherein said obtaining said resultant telephone number comprises:

formulating a query, based on said first information;

receiving a plurality of results from a search of a database, based on said query; and

extracting said resultant telephone number from said plurality of results, based on said second information.

26. The storage medium of claim 23,

(a) wherein said obtaining said resultant telephone number comprises:

formulating a query, based on said first information;

receiving a plurality of results from a search of a database, based on said query;

extracting a subset of said plurality of results, based on said second information, wherein said subset includes (i) a telephone number of a first entity that is designated as deserving a preferential treatment, and (ii) a telephone number of a second entity that is not designated as deserving said preferential treatment; and

organizing said subset in a list,

wherein said telephone number of said first entity is positioned earlier in said list than is said telephone number of said second entity, and

wherein said list includes said resultant telephone number, and

(b) wherein said outputting said resultant telephone number comprises;

outputting said list.

27. The storage medium of claim 23,

wherein said prior call was between said first telephone number and a second telephone number, and

wherein said second information comprises information relating to said second telephone number.

28. The storage medium of claim 27, wherein said information relating to said second telephone number comprises a popularity of said second telephone number.

29. The storage medium of claim 28, wherein said popularity comprises a factor selected from the group consisting of:

(a) a number of calls previously conducted between said first telephone number and said second telephone number,

(b) an amount of time spent during calls previously conducted between said first telephone number and said second telephone number,

(c) a number of calls previously conducted between said second telephone number and other telephone numbers, and

(d) an amount of time spent during calls previously conducted between said second telephone number and other telephone numbers.

30. The storage medium of claim 23,

wherein said prior call was between said first telephone number and a second telephone number, and

wherein said second information comprises information relating to a third telephone number with which said second telephone number has previously conducted a call.

31. The storage medium of claim 23,

wherein said prior call was between said first telephone number and a telephone number of a party that belongs to a category of parties, and

wherein said second information includes said category.

32. The storage medium of claim 23, wherein said actions further comprise:

associating an attribute with said first telephone number, based on said first information.

33. The storage medium of claim 32, wherein said actions further comprise:

providing to a user of said telephone, information concerning a service or a product, based on said attribute.