Method and apparatus for voicemail management

• US 20100111270A1
• Filed: 10/31/2008
• Published: 05/06/2010
• Est. Priority Date: 10/31/2008
• Status: Abandoned Application

• Current Assignee: Vonage Network LLC (Telefonaktiebolaget LM Ericsson)
• Original Assignee: Vonage Holdings Corporation (Telefonaktiebolaget LM Ericsson)
• Inventors: Langos, Geoffrey
• Application Number:
  US12/289,699
• Publication Number:
  US 20100111270A1
• Time in Patent Office: Days
• US Class Current: 379/88.140
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2203/301 Management of recordings
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message

Abstract

Methods and apparatus for managing a media file having media recorded for a user in a communication system. A first message is sent to the user containing text converted from a portion of speech content of the media. A second message is received from the user containing an instruction from the user indicating an operation to be performed on the media file. The operation is performed on the media file in response to the user'"'"'s instruction in the second message.

Claims

1. A method of managing a media file in a communication system having media recorded for a user, the method comprising:

sending a first message to the user containing text converted from a portion of speech content of the media;

receiving a second message containing an instruction from the user indicating an operation to be performed on the media file; and

performing the operation on the media file in response to the second message.

2. The method of claim 1 wherein the operation is selected from the group consisting of:

save, delete, forward, play and combinations thereof.

3. The method of claim 1 wherein the first message is sent as a text based communication.

4. The method of claim 3 wherein the text based communication is selected from the group consisting of:

a mobile telephone text message, a SMS and an instant message.

5. The method of claim 1 wherein the instruction comprises at least one character input by the user.

6. The method of claim 1 wherein the instruction comprises natural language input by the user.

7. The method of claim 6 wherein the step of performing the operation comprises processing the natural language to determine the operation.

8. The method of claim 1 wherein the user selects the instruction from a plurality of preformatted choices.

9. The method of claim 1 wherein the user enters the instruction using a predictive text mode limited to instructions readable by the communication system.

10. The method of claim 1 wherein the first message contains text that prompts the user for the instruction.

11. The method of claim 1 wherein the first and second message are sent via a text based communication service having a text message format and the first and second messages are formatted in the text message format.

12. The method of claim 1 wherein the second message contains an unique identifier associated with the media file.

13. The method of claim 1 further comprising the step of confirming, prior to the step of performing the operation, that the second message contains an unique identifier associated with the media file and an identification of a user device that corresponds to a registration of the user with the communication system.

14. A method of managing a media file in a communication system using a user device, the method comprising:

receiving a first message for a user at the user device, the first message having text converted from a portion of speech content of media recorded for the user in the media file;

accepting input from the user of an instruction indicating an operation to be performed on the media file by the communication system;

generating a second message containing the instruction; and

sending the second message from the user device to the communication system.

15. The method of claim 14 wherein the operation is selected from the group consisting of:

save, delete, forward, play and combinations thereof.

16. The method of claim 14 wherein the first message is received as text based communication.

17. The method of claim 16 wherein the text based communication is selected from the group consisting of:

a mobile telephone text message, a SMS and an instant message.

18. The method of claim 14 wherein the instruction comprises at least one character input by the user.

19. The method of claim 14 wherein the instruction comprises natural language input by the user.

20. The method of claim 19 wherein the step of performing the operation comprises processing the natural language to determine the operation.

21. The method of claim 14 wherein the user selects the instruction from a plurality of preformatted choices.

22. The method of claim 14 wherein the user enters the instruction using a predictive text mode limited to instructions readable by the communication system.

23. The method of claim 14 wherein the first message contains text that prompts the user for the instruction.

24. The method of claim 14 wherein the first and second message are sent via a text based communication service having a text message format and the first and second messages are formatted in the text message format.

25. The method of claim 14 wherein the second message contains an unique identifier associated with the media file.

26. The method of claim 14 wherein the second message contains an unique identifier associated with the media file and an identification of the user device that corresponds to a registration of the user with the communication system.

27. The method of claim 14 further comprising performing the operation.