GEOGRAPHICAL CALL ROUTING FOR A NON-EMERGENCY CALLING SERVICE
First Claim
Patent Images
1. A method for location-based communicating, comprising:
- defining a first service area and a second service area for a service provider; and
associating, at a memory apparatus accessible to a networked data processing apparatus, the first service area with multiple locations within the first service area and the second service area with multiple locations within the second service area,wherein which of the first service area and the second service area a communicating party is in is determined by the networked data processing apparatus when the communicating party is determined to be at one of the multiple locations in one of the first service area and the second service area, and information specified for a service location of the service provider for the determined first service area or second service area the communicating party is in is forwarded when the communicating party is in one of the first service area and the second service area.
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Abstract
A method for location-based communicating includes defining a first service area and a second service area for a service provider. The method also includes associating, at a memory apparatus accessible to a networked data processing apparatus, the first service area with multiple locations within the first service area and the second service area with multiple locations within the second service area.
2 Citations
20 Claims
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1. A method for location-based communicating, comprising:
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defining a first service area and a second service area for a service provider; and associating, at a memory apparatus accessible to a networked data processing apparatus, the first service area with multiple locations within the first service area and the second service area with multiple locations within the second service area, wherein which of the first service area and the second service area a communicating party is in is determined by the networked data processing apparatus when the communicating party is determined to be at one of the multiple locations in one of the first service area and the second service area, and information specified for a service location of the service provider for the determined first service area or second service area the communicating party is in is forwarded when the communicating party is in one of the first service area and the second service area. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method for location-based communicating, comprising:
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defining a first service area and a second service area for a service provider; and associating, at a memory apparatus accessible to a networked data processing apparatus, the first service area with multiple locations within the first service area and the second service area with multiple locations within the second service area, wherein the service provider is identified, by the networked data processing apparatus, based on information received from a communicating party at a networked communications apparatus, wherein whether a plurality of service provider locations are provided for the identified service provider is determined, a location of the communicating party relative to a predefined service area for a service provider location is determined when the plurality of service provider locations are provided for the identified service provider, and one of the plurality of service provider locations is selected based on the determined location of the communicating party relative to the predefined service area, and wherein information specific to the selected service provider location is forwarded. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A method for location-based communicating, comprising:
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defining a first service area and a second service area for a service provider; and associating, at a memory apparatus accessible to a networked data processing apparatus, the first service area with multiple locations within the first service area and the second service area with multiple locations within the second service area, wherein the service provider is identified, by the networked data processing apparatus, based on information received from a communicating party at a networked communications apparatus, wherein whether a service provider location is provided for at least one service area for the identified service provider is determined, a location of the communicating party relative to the at least one service area is determined, and the service provider location is selected based on the determined location of the communicating party relative to the at least one service area, and wherein information specific to the selected service provider location is forwarded. - View Dependent Claims (18, 19, 20)
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Specification