RECORDING APPARATUS, METHOD, AND COMPUTER READABLE STORAGE MEDIUM STORING PROGRAM THEREOF

• US 20100125660A1
• Filed: 11/19/2008
• Published: 05/20/2010
• Est. Priority Date: 11/19/2007
• Status: Abandoned Application

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: MURAKAMI, Masahiko
• Application Number:
  US12/273,693
• Publication Number:
  US 20100125660A1
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: G06F 11/3438 monitoring of user actions tracking the activity of the user H04L67/535
• CPC Class Codes: G06F 11/3476 Data logging G06F11/14, G06F11/2205 take precedence
• CPC Class Codes: G06F 11/3495 for systems
• CPC Class Codes: G06F 2201/875 Monitoring of systems including the internet
• CPC Class Codes: H04L 43/00 Arrangements for monitoring or testing data switching networks

Abstract

When the communicator sends a communication message for Web access, the monitor suspends the sending process of the communication message in the communicator. The start determiner instructs the operation recorder to start the recording process of data indicative of user operations. The monitor allows the communicator to resume the sending process of the communication message. The operation recorder sets a capture interval to the timer. When the user performs input operations, the operation recorder records the input data. If the remaining time of the timer is 0, the operation recorder captures and records the screen data, and sets the capture interval to the timer. If the end determiner has instructed to end the recording process, the operation recorder closes the file for storing the operation data and stores the file in the operation storage.

Claims

1. A recording apparatus for recording data indicative of user operations, comprising:

a monitor for monitoring a sending process or receiving process of a communication message to acquire said message;

a start determiner for determining, by analyzing acquired communication message, whether to start a recording process of data indicative of user operations executed after sending or receiving the acquired communication message; and

an operation recorder for starting the recording process in accordance with a determination result in the start determiner.

2. The recording apparatus of claim 1, wherein

said start determiner includes at least one of

a first determiner for

determining to start the recording process when the acquired communication message complies with a cipher communication protocol, and

outputting a determination result indicating an instruction of starting the recording process,

a second determiner for

determining to start the recording process when a source of an acquired receiving communication message or a destination of an acquired sending communication message is a predetermined server, and

outputting a determination result indicating an instruction of starting the recording process, and

a third determiner for

determining to start the recording process on the basis of a content of the acquired communication message, and

outputting a determination result indicating an instruction of starting the recording process.

3. The recording apparatus of claim 1, wherein

said operation recorder includes at least one of

a first recorder for recording, as the data indicative of user operations, screen data for a screen image displayed during the user operations, and

a second recorder for recording, as the data indicative of user operations, data input during the user operations.

4. The recording apparatus of claim 1, wherein

said operation recorder sends, as the recording process, the data indicative of user operations to an apparatus connected through a communication network.

5. The recording apparatus of claim 1, wherein

said start determiner identifies, on the basis of the acquired communication message, a session management process of the sending process or receiving process of the acquired communication message and determines whether to start the recording process for each of identified session management processes, and

said operation recorder records data indicative of user operations accepted by a window management process corresponding to each of the identified session management processes.

6. The recording apparatus of claim 1, further comprising

a notice issuer for issuing, during the recording process, a notice to the effect that a recording process is going.

7. The recording apparatus of claim 1, further comprising

a prior notice issuer for issuing, upon outputting a determination result indicating an instruction of starting the recording process, a prior notice to the effect that a recording process is about to start,

wherein

said operation recorder starts the recording process of data indicative of user operations after the prior notice has been issued.

8. The recording apparatus of claim 1, wherein

said operation recorder records, along with the data indicative of user operations, data of a source of an acquired receiving communication message or a destination of an acquired sending communication message.

9. The recording apparatus of claim 1, further comprising at least one of

a first end determiner for

determining to end the recording process after a predetermined time from a start of the recording process, and

instructing end of the recording process;

a second end determiner for

determining to end the recording process upon detecting an access to a server different from a server as a source of an acquired receiving communication message or a destination of an acquired sending communication message, and

instructing end of the recording process;

a third end determiner for

determining to end the recording process upon detecting a closing of a window managed by a window management process corresponding to a session management process of a sending process or receiving process of the acquired communication message on the basis thereof the recording process has been determined to start, and

instructing end of the recording process; and

a fourth end determiner for

determining to end the recording process after a predetermined time of absence of user operations after a start of the recording process, and

instructing end of the recording process.

10. A computer readable storage medium storing a program of instructions to a computer for acting as a recording apparatus for recording data indicative of user operations, said recording apparatus comprising:

a monitor for monitoring a sending process or receiving process of a communication message to acquire said message;

a start determiner for determining, by analyzing acquired communication message, whether to start a recording process of data indicative of user operations executed after sending or receiving the acquired communication message; and

an operation recorder for starting the recording process in accordance with a determination result in the start determiner.

11. A method executed by a computer for recording data indicative of user operations, comprising:

acquiring a sending or receiving communication message;

analyzing acquired communication message to determine on the basis of an analysis result whether to start a recording process of data indicative of user operations executed after sending or receiving the acquired communication message; and

starting the recording process in accordance with a determination result in the operation of analyzing acquired communication message.