Automated Network Fault Analysis
First Claim
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1. A method, comprising:
- forming inquiries and commands for real time analysis of network element fault management data and network element performance data within an Operational Support System (OSS) for an IPTV network or an iTV network;
automatically receiving an alarm at the OSS;
automatically looking up a command or a set of commands in response to the alarm;
automatically running the command or the set of commands;
capturing a state of a failure within a predetermined brief period of time of the failure; and
automatically correcting the fault based on a service impact, on data extracted from the alarm, on a network topology, and on a strategic policy for handling faults in view of the service impact and the network topology.
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Abstract
A system that incorporates teachings of the present disclosure may include, for example, a controller to form inquiries and commands, receive an alarm at an Operational Support System (OSS), automatically capture a state of a failure of the network element as close as possible to a time of the failure in response to the alarm, and automatically lookup and run a command or a set of commands in response to the alarm for real time analysis of network element fault management data and network element performance data within the OSS for a network. Other embodiments are disclosed.
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Citations
25 Claims
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1. A method, comprising:
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forming inquiries and commands for real time analysis of network element fault management data and network element performance data within an Operational Support System (OSS) for an IPTV network or an iTV network; automatically receiving an alarm at the OSS; automatically looking up a command or a set of commands in response to the alarm; automatically running the command or the set of commands; capturing a state of a failure within a predetermined brief period of time of the failure; and automatically correcting the fault based on a service impact, on data extracted from the alarm, on a network topology, and on a strategic policy for handling faults in view of the service impact and the network topology. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method, comprising:
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analyze network element fault management data in real time; analyze network element performance data in real time; automatically determine service impact of fault management data and performance data on customers; automatically generate at least one alarm based on the analysis of fault management data and performance data; and automatically diagnose a fault based on the at least one alarm generated. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A computer-readable storage medium, comprising computer instructions operable to:
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form inquiries and commands for real time analysis of network element fault management data and network element performance data within a Operational Support System (OSS) for a network; automatically receive an alarm at the OSS; automatically lookup and run a command or a set of commands in response to the alarm; and capture a state of a failure of the network element as close as possible to a time of the failure. - View Dependent Claims (18, 19, 20)
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21. A system, comprising a controller to:
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build a set of inquiries and commands for automated fault detection and correction; receive an alarm at an Operational Support System (OSS); automatically capture a state of a failure of the network element within a brief predetermined time of the failure in response to the alarm; and automatically lookup and run a command or a set of commands in response to the alarm for real time analysis of network element fault management data and network element performance data within the OSS for a network. - View Dependent Claims (22, 23, 24, 25)
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Specification