SERVICE MANAGEMENT SYSTEMS AND ASSOCIATED METHODS
First Claim
1. A service management system for managing and maintaining an inventory of real property associated with a rental program and matching participants of the rental program with corresponding properties in the inventory, the system comprising:
- one or more data storage components configured to store an inventory of real property associated with the rental program; and
one or more data processing components coupled to the one or more data storage components, the one or more data processing components configured to—
process requests from applicants for information regarding the rental program;
manage and maintain the inventory of property associated with the rental program;
process an application of an applicant to become a program participant; and
match a program participant with one or more properties in the inventory based, at least in part, on the program participant'"'"'s demographic information and the program participant'"'"'s desired geographic location.
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Abstract
Service management systems and associated methods are disclosed herein. In one embodiment, a service management system can include a system for delivering various types of services including property management services, residential rental services, social services, low income housing services, and/or the like. One aspect of the disclosure is directed toward a computer implemented service management process (e.g., a property management process) that includes maintaining an inventory of property associated with a rental program, providing information associated with the rental program, processing an application to enter the program from a potential program participant, and administering various program elements of the rental program. In selected embodiments, the method can further include providing products/services and/or providing advertising. In still further embodiments, the method can include terminating the program participant'"'"'s participation in the rental program/service management process.
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Citations
30 Claims
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1. A service management system for managing and maintaining an inventory of real property associated with a rental program and matching participants of the rental program with corresponding properties in the inventory, the system comprising:
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one or more data storage components configured to store an inventory of real property associated with the rental program; and one or more data processing components coupled to the one or more data storage components, the one or more data processing components configured to— process requests from applicants for information regarding the rental program; manage and maintain the inventory of property associated with the rental program; process an application of an applicant to become a program participant; and match a program participant with one or more properties in the inventory based, at least in part, on the program participant'"'"'s demographic information and the program participant'"'"'s desired geographic location. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A computer-implemented method for managing a rental program, the method comprising:
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storing and managing an inventory of real property associated with the rental program; receiving a request from an applicant to become a participant in the rental program; in response to receiving the request, processing an application of the applicant to become a participant in the rental program; and upon approval of the application, matching the program participant with one or more properties in the inventory based, at least in part, on the program participant'"'"'s demographic information and the program participant'"'"'s desired geographic location. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25)
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26. One or more computer-readable media collectively storing computer-executable instructions that, when executed, perform a method for managing a rental program for low income individuals and families, the method comprising:
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managing an inventory of individual housing units associated with the rental program; processing an application of an applicant to become a participant in the rental program; and upon approval of the application, matching the program participant with a housing unit in the inventory based, at least in part, on selected demographic information of the individual program participant, a desired geographic area in which the program participant would like to live, and a desired disbursement of multiple program participants in a selected geographic area.
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27. A system for providing housing services to families and individuals, the system comprising:
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means for storing and managing an inventory of individual housing units available for use with the rental program; means for receiving a request from an applicant to become a participant in the rental program; means for processing an application of the applicant to become a rental program participant; and means for linking individual program participants with a housing unit in the inventory based, at least in part, on a desired distribution of multiple program participants in a selected geographic area, demographic criteria associated with the individual program participant, and a desired geographic area in which the individual program participant would like to live. - View Dependent Claims (28)
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29. A computer-implemented method for providing housing to low income individuals, the method comprising:
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receiving a request from an individual for rental of a selected housing unit associated with the rental program; in response to the request, renting the selected housing unit for a selected rental period on behalf of the individual; monitoring the individual'"'"'s compliance with multiple rental program requirements during the selected rental period, wherein the rental program requirements include at least two of the following— making periodic rental payments for the selected housing unit; maintaining employment; remaining drug and/or alcohol free; attending or completing selected training programs; preparing and using a budget; agreeing to an immediate dispossession of the housing unit as a result of non-compliance with certain program requirements; and agreeing to various tracking and/or monitoring processes; and if the individual fails to satisfy one or more rental program requirements, terminating the individual'"'"'s rental agreement for the selected housing unit. - View Dependent Claims (30)
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Specification