CONCISE COMMUNICATION OF REAL-TIME BUSINESS INFORMATION IN AN ENTERPRISE NETWORK
First Claim
1. A method for displaying information derived from an integrated business system having at least one Enterprise Resource Planning (ERP) module and at least one Customer Relationship Management (CRM) module, comprising:
- displaying a browser window to a user; and
simultaneously displaying within said browser window a plurality of portlet windows, each portlet window occupying a relatively small area within said browser window, said portlet windows being selected and arranged according to a user profile for that user, said plurality of portlets comprising;
a first reporting portlet displaying a first business result metric derived from at least one of said ERP and CRM-modules, said first reporting portlet further displaying a first report access link associated with said business result that, when selected by the user, invokes a display of underlying business data associated with said first business result metric; and
a first application portlet comprising at least one application access link that, when selected by the user, invokes a browser-based interactive session with one of said ERP or CRM modules.
1 Assignment
0 Petitions
Accused Products
Abstract
A method, system, computer program product, and related business methods for concisely communicating real-time business information to end users in an enterprise network is described. An integrated business system having at least ERP and CRM functionality is accessed via a browser-based user interface. A plurality of portlet windows are simultaneously displayed within a browser window, each portlet window occupying a relatively small area therein. The portlet windows are selected and arranged according to a customizable user profile for each user, and include reporting portlets displaying up-to-date business results retrieved from the integrated business system. Each reporting portlet further comprises report access links associated with at least one of the business results that, when selected by the user, invoke browser-based displays of up-to-date business data underlying those business results. Preferably, in accordance with a user-customizable alert setting stored in the user profile, regular electronic mail messages are sent to the user communicating up-to-date versions of those business results. Preferably, data labels that identify business items within the browser-based user interface and on the electronic mails are expressed in a business vernacular tuned to each user according to customizable business vernacular settings in their user profiles.
35 Citations
22 Claims
-
1. A method for displaying information derived from an integrated business system having at least one Enterprise Resource Planning (ERP) module and at least one Customer Relationship Management (CRM) module, comprising:
-
displaying a browser window to a user; and simultaneously displaying within said browser window a plurality of portlet windows, each portlet window occupying a relatively small area within said browser window, said portlet windows being selected and arranged according to a user profile for that user, said plurality of portlets comprising; a first reporting portlet displaying a first business result metric derived from at least one of said ERP and CRM-modules, said first reporting portlet further displaying a first report access link associated with said business result that, when selected by the user, invokes a display of underlying business data associated with said first business result metric; and a first application portlet comprising at least one application access link that, when selected by the user, invokes a browser-based interactive session with one of said ERP or CRM modules. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
-
-
22-51. -51. (canceled)
Specification