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MANAGING SERVICE LEVELS ON A SHARED NETWORK

  • US 20100138688A1
  • Filed: 01/05/2010
  • Published: 06/03/2010
  • Est. Priority Date: 08/19/2006
  • Status: Abandoned Application
First Claim
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1. A method of assessing performance of a communications network, comprising:

  • defining a plurality of services provided on the network;

    for each service;

    defining each of a plurality of components required for providing the service, anddefining one or more criteria for providing an acceptable level of service;

    determining, using at least one determination function, performance parameters related to the components of the network;

    comparing, by a network analysis system, the performance parameters to the one or more criteria of the plurality of services; and

    identifying, by the network analysis system, one or more of the plurality of services that fail to achieve the acceptable level of service based on the one or more criteria, and at least one criteria that was not achieved that caused the service to fail to achieve the acceptable level of service.

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