MESSAGE ADMINISTRATION SYSTEM

• US 20100138913A1
• Filed: 12/02/2008
• Published: 06/03/2010
• Est. Priority Date: 12/02/2008
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Services Incorporated (AT&T, Inc.)
• Inventors: Saroj, Beena, Smith, Stefani Anne, Marion, Danny M., Selsor, Brian, Giacoletto, Douglas Fredrick, Schwent, David J., Braloski, Timothy E., Kasiviswanathan, Kavitha D.
• Granted Patent: US 8,806,611 B2
• Time in Patent Office: Days
• US Class Current: 726/17
• CPC Class Codes: G06F 21/6218 to a system of files or objects, e.g. local or distributed file system or database
• CPC Class Codes: G06F 9/468 Specific access rights for resources, e.g. using capability register
• CPC Class Codes: G06F 9/4881 Scheduling strategies for dispatcher, e.g. round robin, multi-level priority queues
• CPC Class Codes: G06F 9/5055 considering software capabilities, i.e. software resources associated or available to the machine
• CPC Class Codes: G06F 9/542 Event management; Broadcasting; Multicasting; Notifications
• CPC Class Codes: G06F 9/546 Message passing systems or structures, e.g. queues

Abstract

Methods and systems for message administration are described. In one embodiment, an application request for an application associated with an administration tool may be accessed. The application request may be associated with a user. The application may be deployed on a system machine. A particular access level of a plurality of access levels may be identified for the user on the administration tool. The particular access level may identify functionality of the administration tool available to the user. A determination of whether to allow processing of the application request based on the particular access level may be made. When the application request meets the particular access level, communication with the system machine from the administration tool may be made based on the application request. The system machine may be capable of processing the application request. Additional methods and systems are disclosed.

Claims

1. A method comprising:

using one or more processors to execute instructions retained in machine-readable media to perform at least some portion of the following

accessing an application request for an application associated with an administration tool, the application request associated with a user, the application being deployed on a system machine;

identifying a particular access level of a plurality of access levels for the user on the administration tool, the particular access level identifying functionality of the administration tool available to the user;

determining whether to allow processing of the application request based on the particular access level; and

when the application request meets the particular access level, communicating with the system machine from the administration tool based on the application request, the system machine being capable of processing the application request.

2. The method of claim 1, further comprising:

verifying that the processing of the application request is complete; and

providing user interface data based on the verifying.

3. The method of claim 1, further comprising:

verifying that the processing of the application request is complete; and

providing a completion message based on the verifying.

4. The method of claim 1, further comprising:

presenting an environment based on the particular access level; and

wherein the accessing of the application request is based on the presenting of the environment.

5. The method of claim 1, wherein the plurality of access levels include a plurality of roles for the administration tool.

6. The method of claim 1, wherein the particular access level provides restricted access to the system machine.

7. The method of claim 1, further comprising:

accessing an additional application request for an additional application associated with the administration tool, the additional application request associated with the user, the additional application using a different platform than the application;

determining whether to allow processing of the additional application request based on the particular access level; and

based on a determination that the additional application request meets the particular access level, communicating based on the additional application request.

8. The method of claim 7, wherein the application request includes a request to create a first MQ object in a first location and the additional application request include a request to create a second MQ object in a second location, the first location being different than the second location.

9. The method of claim 1, further comprising:

receiving information from a request form;

generating the application request based on the information;

notifying a tool administrator of the administration tool of the application request;

receiving an approval from the tool administrator in response to the notifying of the tool administrator; and

wherein the accessing of the application request is in response to the receiving of the approval.

10. The method of claim 1, further comprising:

receiving messaging data on the administration tool from the system machine through a feed.

11. The method of claim 1, wherein the administration tool provides limited application request processing through the plurality of access levels.

12. A method comprising:

using one or more processors to execute instructions retained in machine-readable media to perform at least some portion of the following

receiving messaging data associated with a plurality of messaging service messages in a queue from an application;

identifying a poison message among the plurality of messaging service messages;

receiving a processing instruction for the poison message; and

removing the poison message from the queue in response to the receiving of the processing instruction.

13. The method of claim 12, further comprising:

determining whether a particular message of the messaging service messages has exceeded a maximum number of retries; and

wherein the identifying of the poison message is based on a determination that the particular message has exceeded the maximum number of retries.

14. The method of claim 12, further comprising:

saving the poison message.

15. The method of claim 12, wherein the plurality of messaging service messages is within a particular queue of a plurality of queues associated with an administration tool.

16. The method of claim 15, wherein the poison message includes bad data that cannot be processed by the application.

17. A method comprising:

using one or more processors to execute instructions retained in machine-readable media to perform at least some portion of the following

receiving identification of a plurality of subscribers of a topic;

accessing subscriber information for the plurality of subscribers,

determining whether a particular subscriber of the plurality of subscribers should not receive a messaging service message from an application based on the subscriber information; and

notifying the application regarding a result of the determining.

18. The method of claim 17, wherein the messaging service message is a communication about the application.

19. The method of claim 17, wherein the notifying of the application comprises:

notifying the application to remove the particular subscriber from the plurality of subscribers of the topic.

20. The method of claim 17, wherein the notifying of the application comprises:

notifying the application to clear the plurality of subscribers of the topic.

21. A machine-readable medium comprising instructions, which when executed by one or more processors, cause the one or more processors to perform the following operations:

access an application request for an application associated with an administration tool, the application request associated with a user, the application being deployed on a system machine;

identify a particular access level of a plurality of access levels for the user on the administration tool, the particular access level identifying functionality of the administration tool available to the user;

determine whether to allow processing of the application request based on the particular access level; and

when the application request meets the particular access level, communicate with the system machine from the administration tool based on the application request, the system machine being capable of processing the application request.

22. The machine-readable medium of claim 21 further comprising instructions, which when implemented by one or more processors, perform the following operations:

receive information from a request form;

generate the application request based on the information;

notify a tool administrator of the administration tool of the application request;

receive an approval from the tool administrator in response to notification of the tool administrator; and

wherein accessing the application request is in response to receiving the approval.

23. A machine-readable medium comprising instructions, which when executed by one or more processors, cause the one or more processors to perform the following operations:

receive messaging data associated with a plurality of messaging service messages in a queue from an application;

identify a poison message among the plurality of messaging service messages;

receive a processing instruction for the poison message; and

remove the poison message from the queue in response to receiving the processing instruction.

24. The machine-readable medium of claim 23 further comprising instructions, which when implemented by one or more processors, perform the following operations:

determine whether a particular message of the messaging service messages has exceeded a maximum number of retries,

wherein identifying the poison message is based on a determination that the particular message has exceeded the maximum number of retries.

25. A system comprising:

a request access module to access an application request for an application associated with an administration tool, the application request associated with a user, the application being deployed on a system machine;

a level identification module to identify a particular access level of a plurality of access levels for the user on the administration tool, the particular access level identifying functionality of the administration tool available to the user;

a processing determination module to determine whether to allow processing of the application request accessed by the request access module based on the particular access level identifier by the level identification module; and

a communication module to communicate with the system machine from the administration tool based on the application request accessed by the request access module when the application request meets the particular access level as determined by the processing determination module, the system machine being capable of processing the application request.

26. The system of claim 25, wherein the application request is for the application and an additional application associated with the administration tool, the application and the additional application being located in different physical locations.