METHOD AND SYSTEM FOR DIRECT DATA RECORDING

• US 20100142549A1
• Filed: 01/09/2009
• Published: 06/10/2010
• Est. Priority Date: 01/09/2008
• Status: Abandoned Application

• Current Assignee: Verint Systems Incorporated
• Original Assignee: Verint Systems Incorporated
• Inventors: Achituv, Ran, Levi, Shai
• Application Number:
  US12/351,370
• Publication Number:
  US 20100142549A1
• Time in Patent Office: Days
• US Class Current: 370/428
• CPC Class Codes: H04L 67/125 involving control of end-device applications over a network
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 67/563 Data redirection of data network streams
• CPC Class Codes: H04M 2203/056 non-invasive testing, i.e. in operation testing without service interruption
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/51 Centralised call answering arrangements requiring operator intervention , e.g. call or contact centers for telemarketing

Abstract

A computer-implemented method for data recording includes defining a rule, the rule identifying data items exchanged between an originating endpoint and a recipient endpoint over a communication network, having nodes, as target data items for storage by a storage device. The storage device has a communication address. A node of the communication network is configured with the rule and with the communication address of the storage device. The rule causes the node to recognize the target data items while forwarding the data items between the originating and recipient endpoints and to forward respective copies of the recognized target data items to the communication address of the storage device.

Claims

1. A computer-implemented method for data recording, the method comprising:

defining a rule, said rule identifying data items exchanged between an originating endpoint and a recipient endpoint over a communication network, having nodes, as target data items for storage by a storage device, said storage device having a communication address; and

configuring a node of said communication network with said rule and with said communication address of said storage device, wherein said rule causes said node to recognize said target data items while forwarding said data items between said originating and recipient endpoints and to forward respective copies of said recognized target data items to said communication address of said storage device.

2. The method according to claim 1, wherein said communication network comprises an Internet Protocol (IP) network.

3. The method according to claim 1, wherein configuring said node comprises communicating with said node over a first communication path in said communication network, and wherein said rule causes said node to forward said copies of said recognized target data items to said storage device over a second communication path in said communication network, different from said first communication path.

4. The method according to claim 1, wherein said node comprises said originating endpoint.

5. The method according to claim 1, wherein said node comprises a switch.

6. The method according to claim 1, wherein said rule operates on at least one information type selected from a group of types consisting of data content conveyed by said data items, metadata conveyed by said data items and a behavioral characteristic of said data items.

7. The method according to claim 1, and comprising storing said forwarded copies of said target data items in said storage device.

8. The method according to claim 7, wherein storing said forwarded copies comprises storing said copies in said storage device having the communication address without further forwarding said copies to another communication address.

9. The method according to claim 1, wherein configuring said node comprises causing said node to forward said copies without further processing of said copies by another node.

10. The method according to claim 1, wherein configuring said node comprises causing said node to forward the copies to the storage device using a media transfer protocol.

11. The method according to claim 1, wherein configuring said node comprises causing said node to filter said data items exchanged between said originating and recipient endpoints using said rule to identify said target data items.

12. The method according to claim 11, wherein said node filters said target data items substantially in real-time.

13. The method according to claim 1, wherein configuring said node comprises causing said node to copy said recognized target data items to produce said respective copies.

14. The method according to claim 1, wherein configuring said node comprises causing said node to copy a portion of said recognized target data items.

15. Apparatus for data recording, comprising:

a network interface, which is arranged to communicate with a communication network; and

a processor, which is coupled to accept a definition of a rule, said rule identifying data items exchanged between an originating endpoint and a recipient endpoint over said communication network, having nodes, as target data items for storage by a storage device, said storage device having a communication address, and to configure a node of said communication network with said rule and with said communication address of said storage device, wherein said rule causes said node to recognize said target data items while forwarding said data items between said originating and recipient endpoints and to forward respective copies of said recognized target data items to said communication address of said storage device.

16. The apparatus according to claim 15, wherein said communication network comprises an Internet Protocol (IP) network.

17. The apparatus according to claim 15, wherein said node comprises one of said originating endpoint and a switch.

18. The apparatus according to claim 15, wherein said processor is coupled to cause said node to filter said data items exchanged between said originating and recipient endpoints using said rule to identify said target data items.

19. A system for data recording, comprising:

a storage device, which has a communication address and is coupled to receive copies of target data items that are exchanged over a communication network and to store said received copies; and

a Recording Control System (RCS), which is coupled to accept a definition of a rule, said rule identifying data items exchanged between an originating endpoint and a recipient endpoint over said communication network, having nodes, as target data items for storage by said storage device, and to configure a node of said communication network with said rule and with said communication address of said storage device, wherein said rule causes said node to recognize said target data items while forwarding said data items between said originating and recipient endpoints and to forward respective copies of said recognized target data items to said communication address of said storage device.

20. The system according to claim 19, wherein said RCS is further coupled to store information regarding said stored copies, and to initiate a retrieval of said stored copies from said storage device based on said information.