USE OF COACHING MESSAGES IN A CLOSED COMMUNICATION SERVICE
First Claim
1. A method comprising:
- providing a closed communication service configured to facilitate and encourage communications among a plurality of members of a caregroup and a target of the caregroup, the target of the caregroup using a hardcopy-based communication appliance associated with the caregroup to transmit and receive electronic communications via the closed communication service to and from the plurality of members of the caregroup;
one or more coaching tool routines facilitating identification, creation and delivery of appropriate member-to-member and member-to-target coaching messages by allowing one or more administrating caregivers of the plurality of members of the caregroup to view metrics relating to electronic communications exchanged via the closed communication service; and
wherein the one or more coaching tool routines are implemented in one or more processors and one or more computer-readable media of one or more server computer systems that are part of the closed communication service, the one or more computer-readable media having instructions tangibly embodied therein representing the one or more coaching tool routines that are executable by the one or more processors.
0 Assignments
0 Petitions
Accused Products
Abstract
Methods and systems for use of member-to-member, member-to-target and automatically generated coaching messages in a closed communication service are provided. According to one embodiment, a closed communication service is provided which is configured to facilitate and encourage communications among members of a caregroup and a target of the caregroup. The target of the caregroup uses a hardcopy-based communication appliance associated with the caregroup to transmit and receive electronic communications via the closed communication service to and from the members of the caregroup. Identification, creation and delivery of appropriate member-to-member and member-to-target coaching messages are facilitated by allowing one or more administrating caregivers of the members of the caregroup to view metrics relating to electronic communications exchanged via the closed communication service.
91 Citations
18 Claims
-
1. A method comprising:
-
providing a closed communication service configured to facilitate and encourage communications among a plurality of members of a caregroup and a target of the caregroup, the target of the caregroup using a hardcopy-based communication appliance associated with the caregroup to transmit and receive electronic communications via the closed communication service to and from the plurality of members of the caregroup; one or more coaching tool routines facilitating identification, creation and delivery of appropriate member-to-member and member-to-target coaching messages by allowing one or more administrating caregivers of the plurality of members of the caregroup to view metrics relating to electronic communications exchanged via the closed communication service; and wherein the one or more coaching tool routines are implemented in one or more processors and one or more computer-readable media of one or more server computer systems that are part of the closed communication service, the one or more computer-readable media having instructions tangibly embodied therein representing the one or more coaching tool routines that are executable by the one or more processors. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
-
-
13. A method comprising:
-
providing a closed communication service configured to facilitate and encourage communications among a plurality of members of a caregroup and a subject that is a target of the caregroup, the subject using a hard-copy based communication appliance associated with the caregroup to transmit and receive electronic communications via the closed communication service to and from the plurality of members of the caregroup; one or more metric tracking routines capturing information regarding communications among the plurality of members of the caregroup and the subject via the closed communication service; one or more metric communication routines providing information to healthcare providing caregivers to assess and diagnose the condition of the subject and to make prognoses regarding the condition of the subject; and wherein the one or more metric tracking routines and the one or more metric communication routines are implemented in one or more processors and one or more computer-readable media of one or more server computer systems that are part of the closed communication service, the one or more computer-readable media having instructions tangibly embodied therein representing the one or more metric tracking routines and the one or more metric communication routines that are executable by the one or more processors. - View Dependent Claims (14)
-
-
15. A method comprising:
-
providing a closed communication service configured to facilitate and encourage communications among a plurality of members of a caregroup and a subject that is a target of the caregroup, the subject using a hardcopy-based communication appliance associated with the caregroup to transmit and receive electronic communications via the closed communication service to or from the plurality of members of the caregroup; one or more metric tracking routines, capturing information regarding communications exchanged among the plurality of members of the caregroup and the subject via the closed communication service; the one or more metric tracking routines calculating one or more metrics based on the captured information; one or more coaching message generation routines, based on the one or more metrics, the closed communication service automatically generating and delivering coaching messages in an effort to encourage a set of goals, including one or more of (i) frequent communications among the plurality of members of the caregroup and the subject, (ii) affective communications, (iii) stimulating or activity inducing communications; and
(iv) communications with ex officio caregivers who are professional healthcare providers; andwherein the one or more metric tracking routines and the one or more coaching message generation routines are implemented in one or more processors and one or more computer-readable media of one or more server computer systems that are part of the closed communication service, the one or more computer-readable media having instructions tangibly embodied therein representing the one or more metric tracking routines and the one or more coaching message generation routines that are executable by the one or more processors. - View Dependent Claims (16, 17, 18)
-
Specification