METHOD AND SYSTEM FOR REMOTE DIAGNOSTIC, CONTROL AND INFORMATION COLLECTION BASED ON VARIOUS COMMUNICATION MODES FOR SENDING MESSAGES TO A RESOURCE MANAGER
First Claim
1. A method of monitoring a device, comprising:
- accessing the device by a software component associated with a device driver of the device, the device driver residing on a first computer connected to the device through one of a serial interface, a parallel interface, a Universal Serial Bus interface, and a IEEE 1394 interface;
obtaining, through the device driver, device status information from the device, including information obtained from sensors of the device; and
transmitting the device status information from the first computer to a second computer, coupled to the first computer, over a network using an Internet application-layer protocol.
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Accused Products
Abstract
A method, system, and program product for communicating with machines connected to a network. Information sent to or from the machines is transmitted using electronic mail or a via a direct connection. The electronic mail may be transmitted over the Internet to a service center or from a service center to a resource administrator, but also may remain within a local or wide area network for transmission between a machine and a resource administrator. E-mail messages may be transmitted from a computer which is attached to a device which is being monitored or controlled and include information regarding the status, usage or capabilities of the attached device. The device may send status messages and usage information of the device to either a resource administrator or to a service center on the Internet through a firewall. The message may be sent directly to the resource administrator station if urgent service is needed by the device. For routine information, the service center may manage all the resources on an intranet and may send predetermined types of information to the resource administrator using e-mail.
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Citations
6 Claims
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1. A method of monitoring a device, comprising:
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accessing the device by a software component associated with a device driver of the device, the device driver residing on a first computer connected to the device through one of a serial interface, a parallel interface, a Universal Serial Bus interface, and a IEEE 1394 interface; obtaining, through the device driver, device status information from the device, including information obtained from sensors of the device; and transmitting the device status information from the first computer to a second computer, coupled to the first computer, over a network using an Internet application-layer protocol. - View Dependent Claims (2, 3, 4)
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5. A monitoring computer to monitor a device, comprising:
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a processor configured to execute a device driver, the device driver including a control and diagnostic unit configured to obtain device status information from the device, including information obtained from sensors of the device and to transmit the device status information from the monitoring computer to a second computer, coupled to the monitoring computer, over a network using an Internet application-layer protocol, wherein the monitoring computer is connected to the device through one of a serial interface, a parallel interface, a Universal Serial Bus interface, and a IEEE 1394 interface. - View Dependent Claims (6)
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Specification