SYSTEM AND METHOD FOR PROVIDING INTERACTIVE SERVICES

• US 20100158218A1
• Filed: 03/04/2010
• Published: 06/24/2010
• Est. Priority Date: 09/01/2005
• Status: Active Grant

• Current Assignee: Xtone Incorporated
• Original Assignee: Xtone Incorporated
• Inventors: DHAWAN, Vishal, Price, Timothy M., Sindhwani, Manoj
• Granted Patent: US 11,153,425 B2
• Time in Patent Office: Days
• US Class Current: 379/88.180
• CPC Class Codes: H04M 1/2478 Telephone terminals specially adapted for non-voice services, e.g. email, internet access centralized arrangements where telephones services are combined H04M7/0024; for recording text messages H04M3/5322; for accessing Internet H04M3/4938
• CPC Class Codes: H04M 1/2535 adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2250/74 with voice recognition means voice activated dialling H04M1/271; voice recognition algorithms G10L15/00
• CPC Class Codes: H04M 3/4936 Speech interaction details speech recognition per se G10L15/00

Abstract

A system and method embodying the invention utilizes voice applications that are performed by voice applications agents resident on user local devices to deliver messages to the users. The voice applications can also be used to collect information from the users. Also, voice applications can be used to allow users to purchase goods and services. Voice applications for these purposes could be customized to take into account the individual characteristics of the users.

Claims

1. A method of communicating a message to a plurality of users who are connected to a distributed voice application execution system via a digital data connection, comprising:

generating a voice application designed to deliver the message to the users; and

causing voice applications agents resident on a plurality of different local devices top perform the generated voice application.