Customer Search Utility
First Claim
1. A computer-implemented method for determining the efficacy of a customer search terminal system that accepts customer product searches and identifies corresponding products and product information, the method comprising:
- receiving, at a computer, customer search terminal usage information including data related to customer usage of a customer search terminal;
receiving product sales information including data related to products sold at a point-of-sale terminal; and
generating customer purchase behavior information by correlating the received customer search terminal usage information with the received product sales information, the step of correlating comprising determining sales of said corresponding products that occurred within a prescribed time period relative to the respective searches for the corresponding products on the customer search terminal.
1 Assignment
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Accused Products
Abstract
A customer search terminal system may be configured to accept customer product searches and identify corresponding products and product information. A method for determining the efficacy of the customer search terminal may include receiving customer usage information including data related to customer usage of a customer search terminal and may also include receiving product sales information including data related to products sold at a point-of-sale terminal. The method may further include generating customer purchase behavior information by correlating the received customer search terminal usage information with the received product sales information when a product is sold at the point-of-sale terminal within a prescribed time period relative to a search for the product on the customer search terminal.
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Citations
20 Claims
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1. A computer-implemented method for determining the efficacy of a customer search terminal system that accepts customer product searches and identifies corresponding products and product information, the method comprising:
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receiving, at a computer, customer search terminal usage information including data related to customer usage of a customer search terminal; receiving product sales information including data related to products sold at a point-of-sale terminal; and generating customer purchase behavior information by correlating the received customer search terminal usage information with the received product sales information, the step of correlating comprising determining sales of said corresponding products that occurred within a prescribed time period relative to the respective searches for the corresponding products on the customer search terminal. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A system for determining the efficacy of a customer search terminal system that accepts customer product searches and identifies corresponding products and product information, the system comprising:
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a receiving module configured to receive customer search terminal usage information including data related to customer usage of a customer search terminal; a receiving module configured to receive product sales information including data related to products sold at a point-of-sale terminal; and a correlation module configured to generate customer purchase behavior information by correlating the received customer search terminal usage information with the received product sales information, the step of correlating comprising determining sales of said corresponding products that occurred within a prescribed time period relative to the respective searches for the corresponding products on the customer search terminal. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification