METHODS AND APPARATUS FOR COLLECTING AND DISPLAYING PERFORMANCE METRICS FROM A WEB SITE

• US 20100174952A1
• Filed: 03/18/2010
• Published: 07/08/2010
• Est. Priority Date: 03/31/2004
• Status: Active Grant

• Current Assignee: Dynatrace LLC (Dynatrace, Inc.)
• Original Assignee: Christopher M. Shaw, Paul Anastas, Vernon A. Brewer III, William Ryan Breen
• Inventors: Breen, William Ryan, Brewer, Vernon A. III, Shaw, Christopher M., Anastas, Paul
• Granted Patent: US 8,065,414 B2
• Time in Patent Office: Days
• US Class Current: 714/57
• CPC Class Codes: H04L 12/6418 Hybrid transport

Abstract

A system obtains a script containing at least one transaction to be performed with the web site, the at least one transaction defining a sequence of page requests identifying at least one web page to obtain from the web site. The system executes the script to perform the at least one transaction, performance of the at least one transaction including retrieving the sequence of the at least one web page. The system detects a capture event associated with the at least one web page, and in response to the capture event, captures content of the at least one web page. The system packages the content of the at least one web page into a container capable of being rendered, such that the container provides a plurality of components associated with the at least one captured web page, and delivers the container to a repository.

Claims

1. A computer-implemented method of determining performance associated with a web site accessed from a first location, the computer-implemented method comprising:

obtaining, at the first location, a script containing a transaction including a sequence of page requests to obtain from the web site;

executing the script to perform the transaction with the web site;

detecting an error capture event associated with one of the page requests and, responsive thereto, capturing content of an associated web page, including traversing the web page to identify visible and non-visible components associated with the web page;

packaging the visible and non-visible components into a container capable of being rendered at a second location; and

sending the container to a repository accessible for rendering at the second location.

2. The computer-implemented method of claim 1 wherein the error capture event corresponds to one or more of:

exceeding a timing threshold;

a mismatch between a test datum and the web page;

a test datum that purposefully triggers a false error;

occurrence of a universal resource locator error;

a network error;

an object error;

a byte count error.

3. The computer-implemented method of claim 1, wherein the visible and non-visible components further comprise one or both of:

a header associated with the web page;

a trace route associated with a server that hosts the web page.

4. The computer-implemented method of claim 1, wherein capturing includes:

responsive to identifying one of the components as a reference to a remotely located object, storing a copy of the remotely located object at the first location; and

modifying a reference to the remotely located object to reference the copy.

5. The computer-implemented method of claim 1, wherein capturing includes:

identifying one of the components as a style with a set of defining instructions that resides separately from the components; and

responsive thereto, capturing a copy of the set of defining instructions.

6. The computer-implemented method of claim 1 wherein capturing includes:

identifying one of the components as a data field for receiving input from a user; and

responsive to the data field containing input, capturing the data field.

7. The computer-implemented method of claim 1, further comprising rendering the container at the second location, including displaying a screen content region corresponding to the web page, a screen shot region corresponding to the web page, and a detail region corresponding to the web page.

8. The computer-implemented method of claim 7, wherein the detail region includes one or more of:

i) a script identifier identifying the script;

ii) a timestamp associated with the script;

iii) a server identifier identifying a server executing the script;

iv) an error code associated with the script;

v) an error name associated with the script;

vi) an option to display the contents of the container.

9. The computer-implemented method of claim 7, wherein displaying includes showing whether:

i) the web page was successfully executed by the script;

ii) the web page was unsuccessfully executed by the script;

or

iii) the web page was not executed by the script.

10. The computer-implemented method of claim 7, wherein the detail region includes one or more of:

i) a screen shot of the web page;

ii) a source code listing of the web page, including unaltered source code;

iii) a header associated with the web page;

iv) a trace route associated with the web page.

11. The computer-implemented method of claim 1, further including:

archiving a plurality of web pages in the container;

creating a container reference to the container;

transmitting notification of the container reference; and

queuing the container reference for delivery of the container.

12. A non-transitory computer-readable storage medium containing executable computer program instructions for determining performance associated with a web site accessed from a first location, the instructions comprising:

instructions to obtain, at the first location, a script containing a transaction including a sequence of page requests to obtain from the web site;

instructions to execute the script to perform the transaction with the web site;

instructions to detect an error capture event associated with one of the page requests and, responsive thereto, capturing content of an associated web page, including traversing the web page to identify visible and non-visible components associated with the web page;

instructions to package the visible and non-visible components into a container capable of being rendered at a second location; and

instructions to send the container to a repository accessible for rendering at the second location.

13. The non-transitory computer-readable storage medium of claim 12, wherein capturing includes:

instructions to store, responsive to identifying one of the components as a reference to a remotely located object, a copy of the remotely located object at the first location; and

instructions to modify a reference to the remotely located object to reference the copy.

14. A non-transitory computer-readable storage medium, containing executable computer program instructions for determining performance associated with a web site accessed from a first location, the instructions comprising:

instructions to obtain, from a repository, a container including visible and non-visible components associated with a web page, the components corresponding to content of the web page upon detection of an error capture event; and

instructions to render the container at the second location, including instructions to display a screen content region corresponding to the web page, a screen shot region corresponding to the web page, and a detail region corresponding to the web page.

15. An agent computer system for determining performance associated with a web site accessed from a first location, the agent computer system comprising:

a script storage subsystem configured to store a script containing a transaction including a sequence of page requests to obtain from the web site;

an agent processor configured to obtain the script from the script storage subsystem and to execute the script to perform the transaction with the web site;

a capture processor coupled with the agent processor and configured to detect an error capture event associated with one of the page requests and, responsive thereto, traverse an associated web page to identify visible and non-visible components associated with the web page and package the components into a container capable of being rendered at a second location; and

a communications processor coupled to the capture processor and configured to send the container to a repository accessible for rendering at the second location.