SYSTEMS AND METHODS FOR ACCESSING HOTEL SERVICES USING A PORTABLE ELECTRONIC DEVICE
First Claim
Patent Images
1. A method comprising:
- receiving identifying information from a user, wherein the information is transmitted via a portable electronic device of the user located remote from a hotel;
receiving, from the user, a request to configure at least one room setting;
determining, based on the identifying information, that the user is an authorized guest of the hotel; and
configuring a hotel room of the hotel with the at least one room setting in response to determining the user is an authorized guest, wherein the configuring is performed prior to the user arriving at the hotel room.
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Abstract
This is directed to systems and methods for integrating hotel services in a single application available to a portable electronic device. Using the single application, a user can access and control hotel services before arriving at the hotel, upon arriving at the hotel, in the hotel room, in the local vicinity, and after leaving the hotel. Such services can include, for example, checking-in and checking out, purchasing in-room dining or in-room entertainment, making reservations at local restaurants or local attractions, scheduling hotel guest reminders, and controlling room setting either within the room or outside of the room.
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Citations
20 Claims
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1. A method comprising:
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receiving identifying information from a user, wherein the information is transmitted via a portable electronic device of the user located remote from a hotel; receiving, from the user, a request to configure at least one room setting; determining, based on the identifying information, that the user is an authorized guest of the hotel; and configuring a hotel room of the hotel with the at least one room setting in response to determining the user is an authorized guest, wherein the configuring is performed prior to the user arriving at the hotel room. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A portable electronic device for interfacing with a hotel system, the portable electronic device comprising:
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an input component operable to receive a user request to adjust at least one room setting of a hotel room; and communication circuitry operable to; transmit the user request to the hotel system; transmit identifying information to the hotel system for retrieving reservation information of a particular hotel room; and receive a confirmation from the hotel system indicating the particular hotel room is configured with the at least one room setting. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19)
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20. Machine-readable media comprising machine-readable instructions recorded thereon for:
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receiving identifying information from a user, wherein the information is transmitted via a portable electronic device of the user located remote from a hotel; receiving, from the user, a request to configure at least one room setting; determining, based on the identifying information, that the user is an authorized guest of the hotel; and configuring a hotel room of the hotel with the at least one room setting in response to determining the user is an authorized guest, wherein the configuring is performed prior to the user arriving at the hotel room.
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Specification