Accreditation Tracker

• US 20100191583A1
• Filed: 01/28/2009
• Published: 07/29/2010
• Est. Priority Date: 01/28/2009
• Status: Active Grant

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services GmbH (Accenture PLC)
• Inventors: Mackenzie, Lesley Paula
• Granted Patent: US 8,533,028 B2
• Time in Patent Office: Days
• US Class Current: 705/7.14
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/063112 Skill-based matching of a person or a group to a task

Abstract

Methods, computer-readable media, and apparatuses support the accreditation of an employee based on training provided to the employee. Different employment areas are supported, including services and manufacturing. The employee'"'"'s experience level and performance rating are compared with a predetermined experience duration and an acceptable performance rating, respectively, in order to determine a number of training modules and an allowed time frame to complete the number of training modules. The number of training modules is selected from a collection of training modules based on a performance indicator that is associated with the employee. When the employee has completed the number of training modules in the allowed time frame, the employee is accredited. If an employee'"'"'s performance is less than a satisfactory performance rating, the employee may forfeit accreditation. Consequently, the employee must repeat the accreditation process in order to regain accreditation.

Claims

1. A computer-assisted method comprising:

retrieving at a processor a predetermined experience duration and an acceptable performance rating from a computer system;

comparing at the processor an employee experience level with the predetermined experience duration and an employee performance rating with the acceptable performance rating; and

based on the comparing, determining at the processor a number of training modules and an allowed time frame for an employee to complete the number of training modules.

2. The method of claim 1, further comprising:

based on a performance indicator, selecting at the processor the number of training modules from a collection of training modules; and

when the employee has completed the number of training modules in the allowed time frame, setting an accreditation indication in the computer system, wherein the accreditation indication is indicative that the employee is accredited.

3. The method of claim 1, the method further comprising:

when the employee experience level is not less than the predetermined experience duration and the employee performance rating is not less than the acceptable performance rating, equating the number of training modules to a first number.

4. The method of claim 1, the method further comprising:

when the employee experience level is not less than the predetermined experience duration and the employee performance rating is less than the acceptable performance rating, equating the number of training modules to a second number.

5. The method of claim 1, the method further comprising:

when the employee experience level is less than the predetermined experience duration and the employee performance rating is not less than the acceptable performance rating, equating the number of training modules to a third number.

6. The method of claim 1, the method further comprising:

when the employee experience level is less than the predetermined experience duration and the employee performance rating is less than the acceptable performance rating, equating the number of training modules to a fourth number.

7. The method of claim 2 further comprising:

retrieving a satisfactory performance rating from the computer system; and

when the employee performance rating is less than the satisfactory performance rating, clearing the accreditation indication for the employee.

8. The method of claim 7, further comprising:

repeating the comparing and the determining;

based on the performance indicator, selecting the number of training modules from the collection of training modules; and

when the employee has completed the number of training modules in the allowed time frame, resetting the accreditation indication for the employee.

9. The method of claim 2, wherein the selecting comprises:

associating the performance indicator with a module group;

characterizing a work assignment of the employee with the performance indicator; and

selecting, for the employee, training modules from the module group.

10. The method of claim 10, further comprising:

if a sufficient number of training courses is not selected, selecting other training modules from a related module group.

11. A computer-readable storage medium storing computer-executable instructions that, when executed, cause a processor to perform a method comprising:

retrieving a predetermined experience duration and an acceptable performance rating;

comparing an employee experience level with the predetermined experience duration and an employee performance rating with the acceptable performance rating;

based on the comparing, determining a number of training modules and an allowed time frame for the employee;

based on a performance indicator, selecting the number of training modules from a collection of training modules; and

when the employee has completed the number of training modules in the allowed time frame, setting an accreditation indication, wherein the accreditation indication is indicative that the employee is accredited.

12. The computer-readable medium of claim 11, said method further comprising:

when the employee experience level is not less than the predetermined experience duration and the employee performance rating is not less than the acceptable performance rating, equating the number of training modules to a first number.

13. The computer-readable medium of claim 11, said method further comprising:

when the employee experience level is not less than the predetermined experience duration and the employee performance rating is less than the acceptable performance rating, equating the number of training modules to a second number.

14. The computer-readable medium of claim 11, said method further comprising:

when the employee experience level is less than the predetermined experience duration and the employee performance rating is not less than the acceptable performance rating, equating the number of training modules to a third number.

15. The computer-readable medium of claim 11, said method further comprising:

when the employee experience level is less than the predetermined experience duration and the employee performance rating is less than the acceptable performance rating, equating the number of training modules to a fourth number.

16. The computer-readable medium of claim 11, said method further comprising:

retrieving a satisfactory performance rating; and

when the employee performance rating is less than the satisfactory performance rating, clearing the accreditation indication for the employee.

17. The computer-readable medium of claim 16, said method further comprising:

based on the performance indicator, selecting the number of training modules from the collection of training modules; and

when the employee has completed the number of training modules in the allowed time frame, resetting the accreditation indication for the employee.

18. The computer-readable medium of claim 11, said method further comprising:

associating the performance indicator with a module group;

characterizing a work assignment of the employee with the performance indicator; and

selecting, for the employee, training modules from the module group.

19. The computer-readable medium of claim 18, said method further comprising:

if a sufficient number of training courses is not selected, selecting other training modules from a related module group.

20. An apparatus comprising:

a memory; and

a processor configured to retrieve instructions from the memory and to perform;

retrieving a predetermined experience duration and an acceptable performance rating;

comparing an employee experience level with the predetermined experience duration and an employee performance rating with the acceptable performance rating;

based on the comparing, determining a number of training modules and an allowed time frame for the employee;

based on a performance indicator, selecting the number of training modules from a collection of training modules; and

when the employee has completed the number of training modules in the allowed time frame, setting an accreditation indication, wherein the accreditation indication is indicative that the employee is accredited.

21. The apparatus of claim 20, wherein the processor is further configured to:

when the employee experience level is not less than the predetermined experience duration and the employee performance rating is not less than the acceptable performance rating, equate the number of training modules to a first number.

22. The apparatus of claim 20, wherein the processor is further configured to:

when the employee experience level is not less than the predetermined experience duration and the employee performance rating is less than the acceptable performance rating, equate the number of training modules to a second number.

23. The apparatus of claim 20, wherein the processor is further configured to:

when the employee experience level is less than the predetermined experience duration and the employee performance rating is not less than the acceptable performance rating, equating the number of training modules to a third number.

24. The apparatus of claim 20, wherein the processor is further configured to:

when the employee experience level is less than the predetermined experience duration and the employee performance rating is less than the acceptable performance rating, equating the number of training modules to a fourth number.

25. The apparatus of claim 20, wherein the processor is further configured to:

retrieve a satisfactory performance rating; and

when the employee performance rating is less than the satisfactory performance rating, clear the accreditation indication for the employee.

26. The apparatus of claim 25, wherein the processor is further configured to:

based on the performance indicator, selecting the number of training modules from the collection of training modules; and

when the employee has completed the number of training modules in the allowed time frame, reset the accreditation indication for the employee.

27. The apparatus of claim 20, wherein the processor is further configured to:

associate the performance indicator with a module group;

characterize a work assignment of the employee with the performance indicator; and

select, for the employee, training modules from the module group.

28. The apparatus of claim 27, wherein the processor is further configured to:

if a sufficient number of training courses is not selected, select other training modules from a related module group.