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METHOD AND SYSTEM FOR ENHANCING CUSTOMER LOYALTY

  • US 20100191588A1
  • Filed: 03/03/2010
  • Published: 07/29/2010
  • Est. Priority Date: 04/14/2003
  • Status: Abandoned Application
First Claim
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1. A system for enhancing customer loyalty, the system comprising:

  • a customer identification module operable to obtain a customer identifier for uniquely identifying a customer;

    a storage module operable to store a plurality of customer profiles, each customer profile in the plurality of customer profiles being associated with one of a plurality of customers;

    an information retrieval module operable to select a customer profile from the plurality of customer profiles stored in the storage module, the selection being based on the customer identifier;

    an information processing module operable to generate incentive information for the customer based on the customer profile selected by the information retrieval module, the incentive information comprising marketing information for the customer, the marketing information identifying at least one of a plurality of products available for purchase; and

    a weigh station operable to receive the incentive information from the information processing module, the weigh station comprising;

    a scale operable to determine a weight of one of the plurality of products; and

    a display operable to display the marketing information to the customer.

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