SYSTEM AND METHOD FOR IDENTIFYING E-911 CALLS AND NOTIFYING FAMILY MEMBERS/FRIENDS OF THE CALLER

• US 20100195805A1
• Filed: 02/04/2009
• Published: 08/05/2010
• Est. Priority Date: 02/04/2009
• Status: Active Grant

• Current Assignee: CenturyLink Intellectual Property LLC (Lumen Technologies, Inc.)
• Original Assignee: Embarq Holdings Company LLC (Lumen Technologies, Inc.)
• Inventors: ZEIGLER, JOHN, Leister, Jeffrey L., Chakravarthy, Cadathur V.
• Granted Patent: US 9,332,122 B2
• Time in Patent Office: Days
• US Class Current: 379/45
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 3/42161 via computer interface
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04M 3/5116 for emergency applications

Abstract

In one embodiment of the present invention, a method and system may be provided for providing notification that an emergency call is being placed. The system and method includes identifying a telephone call as being an emergency call, identifying a calling party of the telephone call, locating a notification list associated with the identified calling party, and sending a notification to members on the notification list.

Claims

1. A method for providing notification of an emergency call being placed, said method comprising:

identifying a telephone call as being an emergency call;

identifying a calling party of the telephone call;

locating a notification list associated with the identified calling party; and

sending a notification to members on the notification list.

2. The method according to claim 1, wherein identifying the calling party includes identifying a customer profile associated with the calling party.

3. The method according to claim 1, wherein locating a notification list associated with the identified calling party further includes accessing an e-911 database used to route calls to a public safety answering point (PSAP).

4. The method according to claim 1, wherein locating a notification list associated with the identified calling party further includes accessing an external database remotely located from an e-911 database.

5. The method according to claim 1, wherein sending a notification includes sending one of a text message, phone call, and electronic mail.

6. The method according to claim 1, wherein sending a notification to members of the notification list further includes routing the telephone call to a public safety answering point (PSAP).

7. The method according to claim 1, wherein identifying a telephone call as an emergency call further comprises identifying a 911 call.

8. The method according to claim 1, wherein identifying a calling party of the telephone call further includes determining whether the identified calling party is a subscriber to a notification service.

9. The method according to claim 8, wherein sending a notification further comprises sending a location associated with the calling party.

10. The method according to claim 9, wherein sending a notification further comprises sending a location where the calling party is located when the telephone call is placed.

11. The method according to claim 9, wherein sending a notification further comprising sending a location associated with an emergency responder to the emergency call.

12. A system for providing notification of an emergency call being placed, said system comprising:

a processor;

a memory in communication with the processor, the memory being encoded with instructions, the instructions operable when executed by the processor to;

receive an indication of an emergency call;

identify a calling party associated with the emergency call;

locate a notification list associated with the identified calling party; and

initiate a notification to members on the notification list.

13. The system according to claim 12, wherein instructions operable to receive an indication are operable to receive an indication in response to a customer profile including a trigger associated with the calling party being a subscriber to an emergency notification service.

14. The system according to claim 12, wherein instructions operable to locate a notification list are operable to access a database used to route calls to a public safety answering point (PSAP).

15. The system according to claim 12, wherein instructions operable to initiate a notification are operable to initiate one of a text message, phone call, and e-mail.

16. An enhanced 911 service platform, the enhanced 911 service platform comprising:

a processor; and

a PSAP routing module, the PSAP routing module operable, when executed by the processor to;

identify a telephone call as being an emergency call;

identify a calling party of the telephone call; and

an emergency notification module, the emergency notification module operable, when executed by the processor to;

locate a notification list associated with the identified calling party; and

send a notification to members on the notification list.

17. The enhanced 911 service platform according to claim 16, wherein the PSAP routing module operable to identifying the calling party is operable to identify a customer profile associated with the calling party.

18. The enhanced 911 service platform according to claim 16, wherein the emergency notification module operable to locate a notification list associated with the identified calling party is further operable to access an e-911 database used to route calls to a public safety answering point (PSAP).

19. The enhanced 911 service platform according to claim 16, wherein the emergency notification module operable to send a notification is operable to send one of a text message, phone call, and electronic mail.

20. The enhanced 911 service platform according to claim 16, wherein the emergency notification module operable to send a notification to members of the notification list further includes routing the telephone call to a public safety answering point (PSAP).