Systems and Methods for Integrated Claims Processing
First Claim
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1. A method of managing claims for a fleet of vehicles, the method comprising:
- having a fleet owner responsible for a fleet of vehicles;
providing a computer;
due to damage to one of said vehicles, having a depot of said owner create a claim report in said computer;
allowing a Vehicle Repair (VR) division of said owner to access said claim report and to update said claim report with repair costs and dates of expected repair completion;
allowing a Loss Control (LC) division of said owner to access said claim report to indicate if the loss can be subrogated; and
if the loss can be subrogated, allowing the LC to maintain an accounting as part of said claim report said accounting utilizing information entered by at least one of said VR and said depot.
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Abstract
Systems and methods, such as may be executed by a computer or computer network, for the management of claims related to vehicles owned by an owner of a fleet of vehicles. The systems and methods allow for a single claim record to be accessed by a vehicle repair (VR) division, which is responsible for getting the vehicle repaired and a loss control (LC) division which is responsible for allocating the costs associated with the repair. Each of the divisions works with the same record to provide for an enhanced integrative environment and improved intercommunication.
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Citations
13 Claims
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1. A method of managing claims for a fleet of vehicles, the method comprising:
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having a fleet owner responsible for a fleet of vehicles; providing a computer; due to damage to one of said vehicles, having a depot of said owner create a claim report in said computer; allowing a Vehicle Repair (VR) division of said owner to access said claim report and to update said claim report with repair costs and dates of expected repair completion; allowing a Loss Control (LC) division of said owner to access said claim report to indicate if the loss can be subrogated; and if the loss can be subrogated, allowing the LC to maintain an accounting as part of said claim report said accounting utilizing information entered by at least one of said VR and said depot. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 13)
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11. A computer-readable memory storing computer-executable instructions for claim management, the memory comprising:
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computer-executable instructions for creating a claim report in said computer; computer-executable instructions for allowing a Vehicle Repair (VR) division of an owner to access said claim report and to update said claim report with repair costs and dates of expected repair completion; computer-executable instructions for allowing a Loss Control (LC) division of said owner to access said claim report to indicate if the loss can be subrogated; and computer-executable instructions for allowing the LC to maintain an accounting as part of said claim report said accounting utilizing information entered by at least one of said VR and said depot if the loss can be subrogated.
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12. A system of managing claims for a fleet of vehicles, the system comprising:
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a fleet owner responsible for a fleet of vehicles, the fleet owner including a plurality of depots; and a computer network to which said fleet owner and said depots have access, said computer network allowing; said depot to create a claim report in said computer network due to damage of one of said vehicles in said plurality; a Vehicle Repair (VR) division of said owner to access said claim report and to update said claim report with repair costs and dates of expected repair completion; a Loss Control (LC) division of said owner to access said claim report to indicate if the loss can be subrogated; and if the loss can be subrogated, allowing the LC to maintain an accounting as part of said claim report said accounting utilizing information entered by at least one of said VR and said depot.
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Specification