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NETWORK GAMING MAINTENANCE AND REPAIR HISTORY

  • US 20100203961A1
  • Filed: 02/06/2010
  • Published: 08/12/2010
  • Est. Priority Date: 02/06/2009
  • Status: Active Grant
First Claim
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1. A computer-implemented method for tracking, over an electronic wagering game network, services performed on a wagering game machine, the method comprising:

  • receiving, in the wagering game machine, a wagering game machine access identifier, wherein the wagering game machine access identifier indicates identity of a technician accessing a wagering game machine;

    detecting a service event in the wagering game machine;

    generating a report indicating a modification to the wagering game machine;

    receiving a technician log describing the modification to the wagering game machine;

    transmitting, to a service controller, the report, the log, and the wagering game machine access identifier;

    receiving, from the service controller, maintenance information associated with the wagering game machine; and

    presenting the maintenance information on a display associated with the wagering game machine.

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