ROUTING USERS TO RECEIVE ONLINE SERVICES BASED ON ONLINE BEHAVIOR
First Claim
1. Apparatus comprising at least one computer-readable storage medium having stored thereon computer-executable instructions that, when loaded into a processor and executed, cause the processor to:
- receive at least one representation of at least one instance of activity involving at least one user in interacting with an online service;
analyze the representation of the user activity;
compute a score for the user based on the user activity, wherein the score indicates one of a plurality of server systems to which the user is to be routed to obtain online services; and
store the score as associated with the user.
2 Assignments
0 Petitions
Accused Products
Abstract
Tools and techniques for routing users to receive online services based on online behavior are provided. These tools may receive representations of activity involving different users in interacting with online services, and may analyze these representations of user activity. The tools may also compute scores for the users based on this previous user activity. The scores may indicate a server system, out of several server systems, which the user is to be routed to obtain online services. The tools may also store the user'"'"'s score as associated with the user.
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Citations
20 Claims
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1. Apparatus comprising at least one computer-readable storage medium having stored thereon computer-executable instructions that, when loaded into a processor and executed, cause the processor to:
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receive at least one representation of at least one instance of activity involving at least one user in interacting with an online service; analyze the representation of the user activity; compute a score for the user based on the user activity, wherein the score indicates one of a plurality of server systems to which the user is to be routed to obtain online services; and store the score as associated with the user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. Apparatus comprising at least one computer-readable storage medium having stored thereon computer-executable instructions that, when loaded into a processor and executed, cause the processor to:
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receive at least one request to access an online service; identify a user associated with the request; route the user to one of a plurality of server systems, based upon online behavior characteristics associated with the user; and enable the user to access the online service through the server system to which the user is routed. - View Dependent Claims (10, 11, 12, 13, 14, 15)
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16. Apparatus comprising at least one computer-readable storage medium having stored thereon computer-executable instructions that, when loaded into a processor and executed, cause the processor to:
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receive at least one representation of at least one instance of activity involving at least one user in interacting with an online service; analyze the representation of the user activity; compute a score for the user based on the user activity, wherein the score indicates one of a plurality of server systems to which the user is to be routed to obtain online services; store the score as associated with the user; receive at least one request from the user to access online services; identify the user; obtain the score computed for the user; route the user to one of a plurality of server systems, based upon the score; and enable the user to access the online services through the server system to which the user is routed. - View Dependent Claims (17, 18, 19, 20)
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Specification