SYSTEM AND METHOD OF LOCATION SENSITIVE CALLER AND CALLEE BASED CALL PRIORITIZATION
First Claim
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1. A method implemented in a computer infrastructure for providing call prioritization, comprising:
- determining that an incoming call is designated as priority by a caller;
determining that the caller is contained in a whitelist; and
handling the incoming call as a priority call at a callee telephone when the incoming call is designated as priority by the caller and the caller is contained in the whitelist.
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Abstract
A system and method of call prioritization and, in particular, a system and method of location sensitive caller and callee based voice call prioritization are disclosed. A method includes: determining that an incoming call is designated as priority by a caller; determining that the caller is contained in a whitelist; and handling the incoming call as a priority call at a callee telephone when the incoming call is designated as priority by the caller and the caller is contained in the whitelist.
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Citations
24 Claims
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1. A method implemented in a computer infrastructure for providing call prioritization, comprising:
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determining that an incoming call is designated as priority by a caller; determining that the caller is contained in a whitelist; and handling the incoming call as a priority call at a callee telephone when the incoming call is designated as priority by the caller and the caller is contained in the whitelist. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A computer program product comprising program code stored on a tangible storage medium, which, when executed on a computing device, causes the computing device to:
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receive and store a whitelist; access the whitelist when a voice call is initiated from a caller telephone to a callee telephone; and generate a priority output at the callee telephone when the voice call is designated as priority at the caller telephone and when the caller telephone is identified in the whitelist, otherwise generate a normal output at the callee telephone. - View Dependent Claims (18, 19, 20)
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21. A system for providing call prioritization, comprising:
a telephone device including a combination of hardware and software that operates to; determine that an incoming call is designated as priority by a caller and that the caller is contained in a whitelist stored in the telephone device; and generate one of a normal output and a priority output based on the determining. - View Dependent Claims (22, 23, 24)
Specification