Systems and Methods for Providing a Password Reset Feature

• US 20100222024A1
• Filed: 04/25/2008
• Published: 09/02/2010
• Est. Priority Date: 08/31/2007
• Status: Active Grant

• Current Assignee: Nuance Communications, Inc. (Microsoft Corporation)
• Original Assignee: AT&T Mobility II LLC (AT&T, Inc.)
• Inventors: Rainer, Brian Keith, Zubas, Michael Robert, Sigmund, William Joseph
• Granted Patent: US 8,401,526 B2
• Time in Patent Office: Days
• US Class Current: 455/411
• CPC Class Codes: G06F 40/58 Use of machine translation, e.g. for multi-lingual retrieval, for server-side translation for client devices or for real-time translation
• CPC Class Codes: H04M 2201/50 Telephonic communication in combination with video communication
• CPC Class Codes: H04M 2203/4518 Attachments to voicemail messages including annexed information, e.g. Attachments, in packet switching networks H04L51/08
• CPC Class Codes: H04M 2203/4545 Message forwarding selective message forwarding in packet switching networks H04L51/214
• CPC Class Codes: H04M 3/02 Calling substations, e.g. by ringing selective calling H04Q
• CPC Class Codes: H04M 3/42017 Customized ring-back tones
• CPC Class Codes: H04M 3/42051 where the notification is included in the ringing tone
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53325 Interconnection arrangements between voice mail systems
• CPC Class Codes: H04M 3/53383 Message registering commands or announcements; Greetings
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04W 12/06 Authentication
• CPC Class Codes: H04W 12/068 using credential vaults, e.g. password manager applications or one time password [OTP] applications
• CPC Class Codes: H04W 12/08 Access security
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

A method for providing a voicemail password reset feature can include receiving a password reset request message (220) from a mobile device (118) at a voicemail system (102), resetting a current password to a default password (222) at the voicemail system (102), and sending a response message request (224) to a short message service center (122). The response message request can include a request to generate a response message that includes the default password. The method can further include generating the response message at the short message center (122) and sending the response message (226) to the mobile device (118), wherein the response message includes the default password. A system for providing a voicemail password reset feature and a computer-readable medium for initiating a voicemail password reset from a mobile device (118).

Claims

1. A method for providing a voicemail password reset feature, the method comprising:

receiving a password reset request message (220) from a mobile device (118) at a voicemail system (102);

resetting a current password (222) to a default password at the voicemail system (102);

sending a response message request (224) to a short message service center (122), the response message request comprising a request to generate a response message comprising the default password;

generating the response message at the short message service center (122); and

sending the response message (226) to the mobile device (118), the response message comprising the default password.

2. The method of claim 1 further comprising generating the password reset request message at the mobile device (118) in response to an input received on the mobile device (118).

3. The method of claim 1, wherein receiving the password reset request message (220) comprises receiving the password reset request message as an unstructured supplementary service data (USSD) message.

4. The method of claim 1, wherein receiving the password reset request message (220) comprises receiving the password reset request message as a short message service (SMS) message.

5. The method of claim 1, wherein sending the response message (226) comprises receiving the response message as an unstructured supplementary service data (USSD) message.

6. The method of claim 1, wherein sending the response message (226) comprises receiving the response message as a short message service (SMS) message.

7. The method of claim 1, wherein the password reset request message (220) comprises a security mechanism.

8. The method of claim 1 further comprising:

sending a security mechanism request message to the mobile device (118), the security mechanism request message comprising a request for information relevant to a security mechanism.

22. The computer-readable of claim 1 further comprising:

receiving a security mechanism request message from the voicemail system (102), the security mechanism request message comprising a request for information relevant to a security mechanism; and

sending a security mechanism response message to the voicemail system (102), the security mechanism response message comprising the security mechanism information.

9. A system for providing a voicemail password reset feature, the system comprising:

a mobile device (118) configured to generate a password reset request message (202) in response to an input and to send the password reset request to a voicemail server (102);

the voicemail server (102) configured to receive the password reset request message (220), reset a current password to a default password (222), and send a response message request (224) to a short message service center (122), the response message request comprising a request to generate a response message comprising the default password; and

the short message service center (122) configured to generate the response message and send the response message (226) comprising the default password to the mobile device (118).

10. The system of claim 9, wherein the password reset request message (202, 220) is an unstructured supplementary service data (USSD) message.

11. The system of claim 9, wherein the password reset request message (202, 220) is a short message service (SMS) message.

12. The system of claim 9, wherein the response message (226) is an unstructured supplementary service data (USSD) message.

13. The system of claim 9, wherein the response message (226) is a short message service (SMS) message.

14. The system of claim 9, wherein the voicemail server (102) is further configured to send a security mechanism request message to the mobile device (118), the security mechanism request message comprising a request for information relevant to a security mechanism.

15. The system of claim 9, wherein the password reset request message (220) comprises a security mechanism.

16. A computer-readable medium on a mobile device comprising computer-executable instructions that, when executed, perform the steps of:

generating a password reset request message (202, 220) upon receiving a selection of an option to reset a voicemail password, the password reset request being based upon the selection and the password reset request comprising a request to reset a password from a current password to a default password;

sending the password reset request message (202, 220) to a voicemail system (102); and

receiving a response message (226) comprising the default password.

17. The computer-readable medium of claim 16, wherein generating the password reset request message (202, 220) comprises generating the password reset request message as an unstructured supplementary service data (USSD) message.

18. The computer-readable medium of claim 16, wherein generating the password reset request message (202, 220) comprises generating the password reset request message as a short message service (SMS) message.

19. The computer-readable medium of claim 16, wherein receiving the response message (226) comprises receiving the response message as an unstructured supplementary service data (USSD) message.

20. The computer-readable medium of claim 16, wherein receiving the response message (226) comprises receiving the response message as a short message service (SMS) message.

21. The computer-readable medium of claim 16, wherein the password reset request message (220) comprises a security mechanism.