APPARATUS AND METHOD FOR MANAGING INTERACTION-BASED SERVICES
First Claim
1. A storage medium for managing healthcare, the storage medium being embedded with computer instructions for:
- retrieving medical records corresponding to a patient;
analyzing the medical records to assess a health risk for the patient;
receiving interaction data through a user interface, the interaction data being associated with an encounter between the patient and a nurse;
comparing the interaction data to interaction criteria; and
determining a healthcare plan for the patient based at least in part on the assessed health risk and the comparison of the interaction data to the interaction criteria.
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Abstract
A system that incorporates teachings of the present disclosure may include, for example, a syntactic component for retrieving records corresponding to an individual and analyzing the records to assess a condition for the individual; a user interface for capturing interaction data that is associated with an encounter between the individual and a service provider; and a semantic component for comparing the interaction data to interaction criteria, where an action plan for the individual is generated based at least in part on the assessed condition and the comparison of the interaction data to the interaction criteria. Other embodiments are disclosed.
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Citations
20 Claims
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1. A storage medium for managing healthcare, the storage medium being embedded with computer instructions for:
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retrieving medical records corresponding to a patient; analyzing the medical records to assess a health risk for the patient; receiving interaction data through a user interface, the interaction data being associated with an encounter between the patient and a nurse; comparing the interaction data to interaction criteria; and determining a healthcare plan for the patient based at least in part on the assessed health risk and the comparison of the interaction data to the interaction criteria. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A management system comprising:
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a syntactic component for retrieving records corresponding to an individual and analyzing the records to assess a condition for the individual; a user interface for capturing interaction data that is associated with an encounter between the individual and a service provider; and a semantic component for comparing the interaction data to interaction criteria, wherein an action plan for the individual is generated based at least in part on the assessed condition and the comparison of the interaction data to the interaction criteria. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A method for managing healthcare, the method comprising:
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receiving interaction data through a user interface of a processor, the interaction data being associated with an encounter between a patient and a nurse; comparing the interaction data to interaction criteria by applying a natural language process of the processor; and determining a healthcare plan for the patient based at least in part on the comparison of the interaction data to the interaction criteria using the processor. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification