Method and Apparatus for Providing Services to Client Groups in a Communication Network

• US 20100223098A1
• Filed: 05/28/2007
• Published: 09/02/2010
• Est. Priority Date: 05/28/2007
• Status: Abandoned Application

• Current Assignee: Telefonaktiebolaget LM Ericsson
• Original Assignee: Telefonaktiebolaget LM Ericsson
• Inventors: Hjelm, Johan, Fersman, Elena
• Application Number:
  US12/599,149
• Publication Number:
  US 20100223098A1
• Time in Patent Office: Days
• US Class Current: 705/10
• CPC Class Codes: G06Q 30/0204 Market segmentation
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: H04L 67/306 User profiles

Abstract

A method and apparatus for offering or providing a service to multiple clients in a communication network. A service provisioning unit creates a group profile with common characteristics for a group of clients, e.g. based on user profiles stored in a profile database. A service is then composed that is adapted to the group profile and relevant for the common characteristics in the group profile. A service trigger condition is also defined for the adapted service which controls when the service is to be offered or provided. The service provisioning unit finally offers or provides the adapted service to the client group when it is detected that the service trigger condition is fulfilled.

Claims

1. A method in a service provisioning unit of offering or providing adapted services to multiple clients in a communication network, comprising the following steps:

creating a group profile (GP) for a group of clients by identifying clients having common characteristics in their individual user profiles (UP) maintained in a user profile database, wherein the group profile is created with the common characteristics of said clients,

composing a service that is adapted to the group profile and relevant for the common characteristics in the group profile,

defining a service trigger condition for said adapted service which controls when the service is to be offered or provided to the clients in the group, wherein the clients in the group and/or their current context are monitored with respect to the service trigger condition, and

offering or providing said adapted service to the clients in the client group when it is detected that the service trigger condition is fulfilled.

2. A method according to claim 1, wherein said common characteristics include at least one of:

age, sex, interests, preferences and settings.

3. A method according to claim 1, wherein the group profile is created based on a precondition such as when a sufficient number of clients with certain characteristics are present in a certain area.

4. A method according to claim 1, wherein the adapted service is specifically adapted to the formed group profile by meeting various needs and interests derived from the common characteristics in the group profile.

5. A method according to claim 1, wherein the service trigger condition stipulates that a predefined client context must be fulfilled.

6. A method according to claim 5, wherein the predefined client context comprises environmental parameters including at least one of:

location, the weather, the time of day, week and/or season, and ambient light and sounds.

7. A method according to claim 1, wherein the service involves a conditional offer of a discounted purchase, if a sufficient number of the clients agree to accept the offer.

8. A service provisioning unit (400) for offering or providing adapted services to multiple clients (402) in a communication network, comprising:

a group profile creating unit (400a) adapted to create a group profile (GP) for a group of clients by identifying clients having common characteristics in their individual user profiles (UP) maintained in a user profile database, wherein the group profile is created with the common characteristics of said clients,

a service composing unit (400b) adapted to compose a service that is adapted to the group profile and relevant for the common characteristics in the group profile, and to define a service trigger condition for said adapted service to control when the adapted service is to be offered to the clients in the group,

a service trigger detecting unit (400c) adapted to detect when said service trigger condition is fulfilled by monitoring the clients in the group and/or their current context with respect to the service trigger condition, and

a service offering unit (400d) adapted to offer or provide said adapted service to the clients in the client group when it is detected that the service trigger condition is fulfilled.

9. A service provisioning unit according to claim 8, wherein said common characteristics include at least one of:

age, sex, interests, preferences and settings.

10. A service provisioning unit according to claim 8, wherein the group profile creating unit is further adapted to create the group profile based on a precondition such as when a sufficient number of clients with certain characteristics are present in a certain area.

11. A service provisioning unit according to claim 8, wherein the adapted service is specifically adapted to the formed group profile by meeting various needs and interests derived from the common characteristics in the group profile.

12. A service provisioning unit according to claim 8, wherein the service trigger condition stipulates that a predefined client context must be fulfilled.

13. A service provisioning unit according to claim 12, wherein the predefined client context comprises environmental parameters including at least one of:

location, the weather, the time of day, week and/or season, and ambient light and sounds.

14. A service provisioning unit according to claim 8, wherein the service involves a conditional offer of a discounted purchase, if a sufficient number of the clients agree to accept the offer.