System and Method for Vehicle Retail Sales, Distribution, and Post-Sales Maintenance
First Claim
1. An online system for vehicle retail sales, distribution, and post-sales maintenance, comprising a computer processor operable to:
- provide vehicle-related information to a customer;
receive vehicle-related selections from the customer specifying a vehicle that the customer is to purchase, one or more of the vehicle-related selections requiring products or services from a business partner;
receive a vehicle service request from the customer, the service request identifying a business partner that is a service provider;
communicate relevant selections to business partners;
receive an order submission from the customer;
receive a bridge vehicle request from the customer, the bridge vehicle being a loaner or lease vehicle; and
process the order submission.
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Accused Products
Abstract
An online method for vehicle retail sales, distribution, and post-sales maintenance includes a series of computer processor implemented steps. The method includes steps of providing vehicle-related information to a customer, receiving vehicle-related selections from the customer specifying a vehicle that the customer is to purchase, communicating relevant selections to business partners, receiving an order submission from the customer, and processing the order submission. One or more of the vehicle-related selections at least partially require products or services from a business partner. The method of the present embodiment further comprises receiving a bridge vehicle request from the customer. A computer system implementing the method is also provided.
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Citations
22 Claims
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1. An online system for vehicle retail sales, distribution, and post-sales maintenance, comprising a computer processor operable to:
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provide vehicle-related information to a customer; receive vehicle-related selections from the customer specifying a vehicle that the customer is to purchase, one or more of the vehicle-related selections requiring products or services from a business partner; receive a vehicle service request from the customer, the service request identifying a business partner that is a service provider; communicate relevant selections to business partners; receive an order submission from the customer; receive a bridge vehicle request from the customer, the bridge vehicle being a loaner or lease vehicle; and process the order submission. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. An online system for vehicle retail sales, distribution, and post-sales maintenance, comprising a computer processor operable to:
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provide vehicle-related information to a customer; receive vehicle-related selections from the customer specifying a vehicle that the customer is to purchase, one or more of the vehicle-related selections requiring products or services from a business partner; receive a vehicle service request from the customer, the service request identifying a business partner that is a service provider; communicate relevant selections to business partners; receive an order submission from the customer; receive a bridge vehicle request from the customer, the bridge vehicle being a loaner or lease vehicle; process the order submission; and receive evaluations for a business partner providing a service to the customer. - View Dependent Claims (11, 12, 13, 14, 15)
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16. An online method for vehicle retail sales, distribution, and post-sales maintenance, the method comprising:
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providing vehicle-related information to a customer; receiving vehicle-related selections from the customer specifying a vehicle that the customer is to purchase, one or more of the vehicle-related selections at least partially requiring products or services from a business partner; communicating relevant selections to business partners; receiving an order submission from the customer; receiving a bridge vehicle request from the customer, the bridge vehicle being a loaner or lease vehicle; and processing the order submission. - View Dependent Claims (17, 18, 19, 20, 21, 22)
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Specification