Socially Aware Club Management

• US 20100223197A1
• Filed: 03/01/2010
• Published: 09/02/2010
• Est. Priority Date: 02/27/2009
• Status: Abandoned Application

• Current Assignee: Stephen L. Ames II
• Original Assignee: Stephen L. Ames II
• Inventors: Ames II, Stephen L.
• Application Number:
  US12/715,182
• Publication Number:
  US 20100223197A1
• Time in Patent Office: Days
• US Class Current: 705/345
• CPC Class Codes: G06Q 10/025 Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/0281 Customer communication at a business location, e.g. providing product or service information, consulting
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

A socially aware club management system is disclosed that provides compliance with the laws and patron relationship building by automating data collection while providing employees with relevant patron information to form lasting relationships. This information may be used in both real world and virtual world applications to keep the club in positive daily relationships with its patrons.

Claims

1. A club management system comprising:

a queue;

a service that is desired by a plurality of patrons;

a computer, that is configured to place a request for at least one of the plurality of patrons to be placed in the queue;

an identity reader configured to read a personal identifier of the at least one of the plurality of patrons and communicate the identifier to the computer; and

a display accessible by a service provider that is configured to identify to the service provider a next patron within the queue to give the service.

2. A club management method comprising:

reading a patron'"'"'s ID by a machine;

retrieving access privileges of the patron from a database;

transmitting the identity information from the machine to a second station;

calling the patron to the second station by name;

verifying the identity of the patron; and

providing access into a club based on the access privileges and success of the verifying step.

3. A club management system comprising:

a database;

a new patron module configured to insert new patrons into the database;

a security and compliance module configured to machine read a patron'"'"'s personal identifier and transmit a request to an employee to verify identity before allowing the patron entrance to the club, and recording such activity within the database;

a retail module configured to track and process sales within the club; and

a marketing module configured to transmit communications to the patron based at least partially on the context of the patron visit recorded by the security and compliance module within the database.