SYSTEM AND METHOD OF ON-DEMAND DOCUMENT PROCESSING

• US 20100235305A1
• Filed: 03/10/2009
• Published: 09/16/2010
• Est. Priority Date: 03/10/2009
• Status: Active Grant

• Current Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Original Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Inventors: Schlonski, Steve, Coene, Matthew Dylan, Moore, John A., Chlebove, Wilma Wandersleben, Evanitsky, Eugene Stephen
• Granted Patent: US 8,473,454 B2
• Time in Patent Office: Days
• US Class Current: 706/12
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A document processing method includes receiving, at a server with a network interface, electronic documents from a user. The server includes a software application adapted to recognize a class of electronic documents to which the electronic documents belong. The method also includes processing the electronic documents received from the user to extract data therefrom based on a recognition that the electronic documents belong to the class of electronic documents. The extracted data corresponds to a service being provided to the user. The method also includes automatically mapping the extracted data from the processed electronic documents to a data repository on the server. The data repository is accessible by the user through the network interface. The method also includes electronically generating output data based on the mapped data from the data repository to the user. The output data corresponds to the service being provided to the user.

Claims

1. A document processing method, comprising:

receiving, at a server with a network interface, at least one electronic document from a user, the server including a software application adapted to recognize a class of electronic documents to which the at least one electronic document belongs;

processing the at least one electronic document received from the user to extract data from the at least one electronic document based on a recognition that the at least one electronic document belongs to the class of electronic documents, the extracted data corresponding to a service being provided to the user;

automatically mapping the extracted data from the at least one processed electronic document to a data repository on the server, the data repository being accessible by the user through the network interface; and

electronically generating output data based on the mapped data from the data repository to the user, wherein the output data corresponds to the service being provided to the user.

2. A method according to claim 1, wherein the user is provided with access to the mapped data on the data repository to provide one of a verification and a correction of the mapped data to train the software application based on one of the verification and the correction such that a subsequently processed electronic document that is substantially similar to a previously processed electronic document from which mapped data has been one of verified and corrected to train the software application, is automatically classified in accordance with the class of the previously processed electronic document.

3. A method according to claim 1, further comprising:

training the software application to recognize the class of the electronic document, wherein the training is based on the service being provided to the user.

4. A method according to claim 1, further comprising:

monitoring a behavior of the user based on access to the mapped data on the data repository; and

generating output data based on the monitored behavior of the user.

5. A method according to claim 4, wherein the monitored behavior of the user corresponds to at least one of a frequency with which a user accesses particular mapped data, a processing of a plurality of electronic documents that are substantially similar, and a mapping of common data from a plurality of processed electronic documents to the data repository.

6. A method according to claim 4, further comprising:

detecting a maturity level of the monitored behavior, wherein the output data generated is based on the detected maturity level.

7. A method according to claim 6, wherein the output data includes a notification to the user, the notification corresponding to at least one of the monitored behavior of the user, the detected maturity level of the monitored behavior, and the service being provided to the user.

8. A method according to claim 6, wherein a maturity level of the output data progresses in proportion to the maturity level of the monitored behavior.

9. A method according to claim 1, wherein the service being provided to the user is based on at least one of a type of business corresponding to the user and a type of industry corresponding to the type of business.

10. A method according to claim 1, wherein the output data generated includes information corresponding to improving a business for which the service is being provided to the user.

11. A method according to claim 1, wherein the user is provided with at least one desktop icon to facilitate access to the data repository through the network interface via a remote computing device.

12. A scaleable integration framework for processing electronic documents to provide business services, comprising:

a document services grid accessible by a user through a web-based interface portal and adapted to receive electronic documents, the document services grid comprising;

a hosted server including a software application adapted to process at least one electronic document received from the user to extract data therefrom based on a recognition of a class of the at least one processed electronic document, the extracted data corresponding to a service being provided to the user; and

a data repository operating on the hosted server and configured to store extracted data mapped from the at least one processed electronic document, wherein the document services grid is configured to generate output data to the user based on the mapped data, the output data corresponding to the service being provided to the user.

13. A scaleable integration framework according to claim 12, wherein the data repository is remotely accessible by the user through the web-based interface portal, wherein the user provides one of a verification and a correction of the mapped data to train the software application based on one of the verification and the correction such that a subsequently processed electronic document that is substantially similar to a previously processed electronic document from which mapped data has been one of verified and corrected to train the software application, is automatically classified in accordance with the class of the previously processed electronic document.

14. A scaleable integration framework according to claim 12, wherein the user is provided with at least one desktop icon to facilitate access to the data repository through the web-based interface portal via a remote computing device.

15. A method for utilizing a scaleable integration framework to provide business services, comprising:

receiving, at a server with a network interface, at least one electronic document from a user, the server including a software application adapted to recognize a class of an electronic document to which the at least one electronic document belongs;

processing the at least one electronic document received from the user to extract data therefrom based on a recognition that the class of the at least one processed electronic document belongs to the class of electronic documents, the extracted data corresponding to a service being provided to the user;

automatically mapping extracted data from the at least one processed electronic document to a data repository on the hosted server, the data repository being accessible by the user through the network interface;

monitoring a behavior of the user based on access to the data mapped to the data repository; and

electronically generating output data from the data repository based on the monitored behavior of the user, wherein the output data corresponds to the service being provided to the user.

16. A method according to claim 15, wherein the user is provided access to the mapped data to provide one of a verification and a correction thereof to train the software application based on one of the verification and the correction such that a subsequently processed electronic document that is substantially similar to a previously processed electronic document from which mapped data has been one of verified and corrected to train the software application, is automatically classified in accordance with the class of the previously processed electronic document.

17. A method according to claim 15, further comprising:

detecting a maturity level of the monitored behavior of the user; and

electronically generating output data based on a progression of the detected maturity level.

18. A method according to claim 17, further comprising:

generating a notification to the user of the service, the notification corresponding to at least one of the monitored behavior and the progression of the detected maturity level.

19. A method according to claim 17, wherein a maturity level of the generated output data progresses in proportion to the maturity level of the monitored behavior.

20. A method according to claim 15, further comprising:

providing the user with at least one desktop icon to facilitate access to the data repository through the network interface via a remote computing device.