Systems And Methods For Punctuating Voicemail Transcriptions

• US 20100241429A1
• Filed: 03/19/2010
• Published: 09/23/2010
• Est. Priority Date: 03/19/2009
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Ditech Networks, Inc. (Microsoft Corporation)
• Inventors: Siminoff, James
• Granted Patent: US 8,719,004 B2
• Time in Patent Office: Days
• US Class Current: 704/235
• CPC Class Codes: G10L 15/04 Segmentation; Word boundary detection
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence

Abstract

A system, method and software product punctuates voicemail transcription text. A transcription text of the voicemail message is generated and the pauses between words of the transcribed text are determined. Ellipses are inserted into the transcription text at the position of “er” and “ahh” type words and pauses between words of the transcribed text.

Claims

1. A method for punctuating voicemail transcription text, comprising:

receiving a voicemail message from telecommunication service provider;

transcribing the voicemail into a transcription text and determining a beginning time and an ending time of each transcribed word within the voicemail;

identifying the Y largest pauses between transcribed words of the transcription text, where Y is a limit on the number of ellipses to be inserted; and

inserting ellipses into the transcription text at the position of the Y largest pauses.

2. A method for punctuating voicemail transcription text, comprising:

receiving a voicemail message from telecommunication service provider;

transcribing the voicemail into a transcription text and determining a beginning time and an ending time of each transcribed word within the voicemail;

identifying Y “

er” and

“

ahh”

type words within the transcription text, where Y is a limit on the number of ellipses to be inserted; and

inserting ellipses into the transcription text at the position of the Y “

er” and

“

ahh”

type words.

3. A software product comprising instructions, stored on computer-readable media, wherein the instructions, when executed by a computer, perform steps for punctuating voicemail transcription text, comprising:

instructions for receiving a voicemail message from telecommunication service provider;

instructions for transcribing the voicemail into a transcription text and determining a beginning time and an ending time of each transcribed word within the voicemail;

instructions for identifying Y “

er” and

“

ahh”

type words within the transcription text, where Y is a limit on the number of ellipses to be inserted; and

instructions for inserting ellipses into the transcription text at the position of the Y “

er” and

“

ahh”

type words.

4. A system for punctuating voicemail transcription text, comprising:

means for receiving a voicemail;

means for transcribing audio of the voicemail into text and determining the beginning and finishing times of each transcribed word; and

means for inserting ellipses into the transcribed text at Y positions each comprising an identified pause between words or a transcribed “

er” and

“

ahh”

type word.