CALENDAR-BASED RETURN COMMUNICATION
First Claim
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1. A method of handling an incoming communication to a telecommunication device, the method comprising:
- receiving the incoming communication on the telecommunication device;
alerting a user of the telecommunication device to the incoming communication;
alerting a user to a failed communication;
selecting a communication time from one or more available times on one or more user appointment calendars; and
scheduling a communication at the selected communication time.
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Abstract
Techniques to defer an incoming communication and then schedule a follow up communication are disclosed. A communication recipient can defer an incoming communication and schedule a return communication time. The return communication may be manually deferred by a user and/or automatically deferred based at least in part on availability of a user on an appointment calendar.
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Citations
42 Claims
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1. A method of handling an incoming communication to a telecommunication device, the method comprising:
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receiving the incoming communication on the telecommunication device; alerting a user of the telecommunication device to the incoming communication; alerting a user to a failed communication; selecting a communication time from one or more available times on one or more user appointment calendars; and scheduling a communication at the selected communication time. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A system comprising:
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a telecommunications device having a processor and a memory, wherein the memory stores instructions that are executable by the processor to perform acts comprising; receiving an incoming communication from an originating device; and prompting a user of the telecommunications device whether to defer the incoming communication; scheduler logic configured, responsive to deferring the incoming communication, to schedule a return communication time based on one or more user appointment calendars. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28)
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29. One or more computer-readable storage media comprising computer-readable instructions that, when executed by a first telecommunications device, cause the first telecommunications device to perform acts comprising:
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receiving a request for synchronous communication from a second telecommunications device; receiving an indication from a user of the first telecommunication device to defer the requested synchronous communication; and in response to receiving the indication to defer the requested synchronous communication, selecting a return communication time from one or more available times on one or more user appointment calendars; and scheduling a return synchronous communication at the selected return communication time. - View Dependent Claims (30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40)
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41. One or more computer-readable storage media comprising computer-readable instructions that, when executed by a telecommunications device, cause the telecommunications device to perform acts comprising:
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alerting a user to a failed communication; selecting a communication time in response to the failed communication, the selection of the communication time being from one or more available times on one or more user appointment calendars; and scheduling a communication at the selected communication time.
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42. The one or more computer-readable storage media, wherein the failed communication comprises a deferred communication.
Specification