System and Method of Providing Travel-Related Tools for Use with Transportation Services

• US 20100250292A1
• Filed: 06/08/2010
• Published: 09/30/2010
• Est. Priority Date: 02/02/2007
• Status: Abandoned Application

• Current Assignee: Cars To Go LLC
• Original Assignee: Cars To Go LLC
• Inventors: Wurster, Charles
• Application Number:
  US12/796,467
• Publication Number:
  US 20100250292A1
• Time in Patent Office: Days
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events

Abstract

A computer system makes reservations for transportation services. Vendor information for rental resources is stored in a central database. A customer makes a reservation inquiry. The central database is searched to find availability of the rental resources for the reservation inquiry. A rate is calculated for the rental resources based on customer-supplied and vendor-supplied information, as well as public sources. The availability of the rental resources and rates are reported to the customer. The customer selects the desired rental resources. The customer selection is confirmed with the vendor. An estimate of charges is provided initially and then updated following the customer'"'"'s use of the reserved rental resources. Vendor payments are aggregated for multiple reservations. Travel-related tools are provided for the customer while utilizing the reserved rental resources. If one vendor cannot service a customer, the system transfers the reservation to another affiliated vendor.

Claims

1. A method of controlling access to transportation resources through a transportation service system, comprising:

providing a transportation resource service provider;

providing first and second transportation resource vendors;

establishing an electronic communication link between a transportation resource user and the transportation resource service provider through the transportation service system;

providing a database by the transportation resource service provider of presently available transportation resources controlled by the first and second transportation resource vendors;

linking the database to first and second reservation systems operated by the first and second transportation resource vendors, respectively, to update in real-time the available transportation resources in the database;

transmitting a reservation inquiry from the transportation resource user through the electronic communication link to the transportation resource service provider, the reservation inquiry requesting a transportation resource with specified features, wherein the transportation resource service provider searches the database for the available transportation resources that match the specified features in the reservation inquiry;

if requested by the transportation resource user, presenting the available transportation resources that closely align with the reservation inquiry if no match is found to the specified features or if the number of matches is below a threshold;

transmitting the available transportation resources corresponding to the reservation inquiry from the transportation resource service provider to the transportation resource user, wherein the transportation resource user selects one of the available transportation resources;

providing a plurality of travel-related tools for the transportation resource user to control rendition of transportation services within the transportation service system through the electronic communication link to the database;

linking the database to external systems to access real-time information utilized by the travel-related tools; and

enabling the transportation resource user to select which of the travel-related tools are available to control rendition of the transportation services through transportation service system before, during, and after use of the selected transportation resource.

2. The method of claim 1, wherein the travel-related tools include:

promotional offers for the transportation resource;

submission of requests for proposal for volume use of the transportation resource;

arrangement for group reservations;

administrative control over reservations, billing quality assurance, and customer relations; and

transferring the reservation from the first transportation resource vendor to the second transportation resource vendor if the first transportation resource vendor cannot service the reservation.

3. The method of claim 1, wherein the plurality of travel-related tools includes a directory for locating points of interest.

4. The method of claim 1, wherein the plurality of travel-related tools are accessible by wireless communications.

5. The method of claim 1, wherein the plurality of travel-related tools includes:

a traffic reporting tool for providing current traffic information; and

a weather reporting tool for providing current weather information and road conditions.

6. The method of claim 1, wherein the plurality of travel-related tools provides driving directions to a destination.

7. The method of claim 1, wherein the plurality of travel-related tools provides for making ancillary reservations.

8. A method of controlling access to transportation resources through a transportation service system, comprising:

establishing an electronic communication link between a transportation resource user and transportation resource service provider through the transportation service system;

providing a database by the transportation resource service provider of available transportation resources controlled by a transportation resource vendor;

linking the database to a reservation system operated by the transportation resource vendor to update the available transportation resources in the database;

transmitting a reservation inquiry from the transportation resource user through the electronic communication link to the transportation resource service provider, the reservation inquiry requesting a transportation resource with specified features, wherein the transportation resource service provider searches the database for the available transportation resources that match the specified features in the reservation inquiry;

presenting the available transportation resources that closely align with the reservation inquiry if no match is found to the specified features or if the number of matches is below a threshold;

transmitting the available transportation resources corresponding to the matches of the reservation inquiry from the transportation resource service provider to the transportation resource user, wherein the transportation resource user selects one of the available transportation resources;

providing a plurality of travel-related tools for the transportation resource user to control rendition of transportation services within the transportation service system through the electronic communication link to the database;

linking the database to external systems to access information utilized by the travel-related tools; and

enabling the transportation resource user to select which of the travel-related tools are available to control rendition of the transportation services through transportation service system.

9. The method of claim 8, wherein the travel-related tools include:

promotional offers for the transportation resource;

submission of requests for proposal for volume use of the transportation resource;

arrangement for group reservations;

administrative control over reservations, billing quality assurance, and customer relations; and

transferring the reservation from the first transportation resource vendor to the second transportation resource vendor if the first transportation resource vendor cannot service the reservation.

10. The method of claim 8, wherein the plurality of travel-related tools includes a directory for locating points of interest.

11. The method of claim 8, wherein the plurality of travel-related tools is accessible by wireless communications.

12. The method of claim 8, wherein the plurality of travel-related tools includes:

a traffic reporting tool for providing current traffic information; and

a weather reporting tool for providing current weather information and road conditions.

13. The method of claim 8, wherein the plurality of travel-related tools provides driving directions to a destination.

14. A method of controlling access to transportation resources through a transportation service system, comprising:

establishing an electronic communication link between a transportation resource user and transportation resource service provider through the transportation service system;

providing a database by the transportation resource service provider of available transportation resources controlled by a transportation resource vendor;

linking the database to a reservation system operated by the transportation resource vendor to update the available transportation resources in the database;

transmitting a reservation inquiry from the transportation resource user through the electronic communication link to the transportation resource service provider, the reservation inquiry requesting a transportation resource with specified features, wherein the transportation resource service provider searches the database for the available transportation resources that match the specified features in the reservation inquiry;

transmitting the available transportation resources corresponding to the matches of the reservation inquiry from the transportation resource service provider to the transportation resource user, wherein the transportation resource user selects one of the available transportation resources; and

providing a plurality of travel-related tools for the transportation resource user to control rendition of transportation services within the transportation service system through the electronic communication link to the database.

15. The method of claim 14, further including:

linking the database to external systems to access information utilized by the travel-related tools; and

enabling the transportation resource user to select which of the travel-related tools are available to control rendition of the transportation services through the transportation service system.

16. The method of claim 14, further including presenting the available transportation resources that closely align with the reservation inquiry if no match is found to the specified features or if the number of matches is below a threshold.

17. The method of claim 14, wherein the travel-related tools include:

promotional offers for the transportation resource;

submission of requests for proposal for volume use of the transportation resource;

arrangement for group reservations;

administrative control over reservations, billing quality assurance, and customer relations; and

transferring the reservation from the first transportation resource vendor to the second transportation resource vendor if the first transportation resource vendor cannot service the reservation.

18. The method of claim 14, wherein the plurality of travel-related tools includes a directory for locating points of interest.

19. The method of claim 14, wherein the plurality of travel-related tools is accessible by wireless communications.

20. The method of claim 14, wherein the plurality of travel-related tools includes:

a traffic reporting tool for providing current traffic information; and

a weather reporting tool for providing current weather information and road conditions.

21. A computer program product comprising computer readable program code embodied in a computer readable medium, the computer readable program code controlling access to transportation resources through a transportation service system by the steps comprising:

establishing an electronic communication link between a transportation resource user and transportation resource service provider through the transportation service system;

providing a database by the transportation resource service provider of available transportation resources controlled by a transportation resource vendor;

linking the database to a reservation system operated by the transportation resource vendor to update the available transportation resources in the database;

transmitting a reservation inquiry from the transportation resource user through the electronic communication link to the transportation resource service provider, the reservation inquiry requesting a transportation resource with specified features, wherein the transportation resource service provider searches the database for the available transportation resources that match the specified features in the reservation inquiry;

transmitting the available transportation resources corresponding to the matches of the reservation inquiry from the transportation resource service provider to the transportation resource user, wherein the transportation resource user selects one of the available transportation resources; and

providing a plurality of travel-related tools for the transportation resource user to control rendition of transportation services within the transportation service system through the electronic communication link to the database.

22. The computer program product of claim 21, wherein the computer readable program code further includes the steps of:

linking the database to external systems to access information utilized by the travel-related tools; and

enabling the transportation resource user to select which of the travel-related tools are available to control rendition of the transportation services through transportation service system.

23. The computer program product of claim 21, wherein the computer readable program code further includes the step of presenting the available transportation resources that closely align with the reservation inquiry if no match is found to the specified features or if the number of matches is below a threshold.

24. The computer program product of claim 21, wherein the travel-related tools include:

promotional offers for the transportation resource;

submission of requests for proposal for volume use of the transportation resource;

arrangement for group reservations;

administrative control over reservations, billing quality assurance, and customer relations; and

transferring the reservation from the first transportation resource vendor to the second transportation resource vendor if the first transportation resource vendor cannot service the reservation.

25. The computer program product of claim 21, wherein the plurality of travel-related tools includes:

a traffic reporting tool for providing current traffic information; and

a weather reporting tool for providing current weather information and road conditions.