REMOTE MONITORING SYSTEM
First Claim
1. A remote monitoring system comprising:
- an operating data receiving device connected via a line to a management device that manages a facility device or to the facility device, with the operating data receiving device being configured to receive, as one set of operating data, failure data transmitted from the facility device or the management device;
a failure report transmitting section configured to transmit a failure report associated with the failure data to a concerned party, the concerned party beinga remote monitoring system manager,a person in charge of maintenance, anda user when the failure report transmitting section has received the failure data;
a new failure determining section configured to determine whether or not the failure data are new;
a repair progress data generating section configured to generate repair progress data using repair progress of the failure as a first state when the failure data are new; and
a repair progress updating section configured to update the concerned party and to input the repair progress of the repair progress data from the first state to a second state differing from the first state,the failure report transmitting section being further configured to stop transmission of the failure report when the repair progress is the second state.
1 Assignment
0 Petitions
Accused Products
Abstract
A remote monitoring system includes an operating data receiving device, a failure report transmitting section, a new failure determining section, a repair progress data generating section and a repair progress updating section. The operating data receiving device receives failure data from a facility device or a management device. The failure report transmitting section transmits a failure report to a concerned party. The new failure determining section determines whether or not the failure data are new. The repair progress data generating section generates repair progress data using repair progress of the failure as a first state when the failure data are new. The repair progress updating section is capable of updating the repair progress of the repair progress data from the first state to a second state. The failure report transmitting section stops transmission of the failure report when the repair progress is the second state.
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Citations
20 Claims
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1. A remote monitoring system comprising:
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an operating data receiving device connected via a line to a management device that manages a facility device or to the facility device, with the operating data receiving device being configured to receive, as one set of operating data, failure data transmitted from the facility device or the management device; a failure report transmitting section configured to transmit a failure report associated with the failure data to a concerned party, the concerned party being a remote monitoring system manager, a person in charge of maintenance, and a user when the failure report transmitting section has received the failure data; a new failure determining section configured to determine whether or not the failure data are new; a repair progress data generating section configured to generate repair progress data using repair progress of the failure as a first state when the failure data are new; and a repair progress updating section configured to update the concerned party and to input the repair progress of the repair progress data from the first state to a second state differing from the first state, the failure report transmitting section being further configured to stop transmission of the failure report when the repair progress is the second state. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification