SYSTEM AND METHOD FOR MANAGING TRUSTED RELATIONSHIPS IN COMMUNICATION SESSIONS USING A GRAPHICAL METAPHOR

• US 20100251127A1
• Filed: 03/29/2010
• Published: 09/30/2010
• Est. Priority Date: 03/30/2009
• Status: Abandoned Application

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Roessler, Frank, GEPPERT, Birgit
• Application Number:
  US12/749,123
• Publication Number:
  US 20100251127A1
• Time in Patent Office: Days
• US Class Current: 715/735
• CPC Class Codes: G06F 3/04817 using icons graphical or visual programming using iconic symbols G06F8/34
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: G06F 3/0486 Drag-and-drop
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 12/1822 Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1094 Inter-user-equipment sessions transfer or sharing
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15
• CPC Class Codes: H04M 1/247 Telephone sets including user guidance or feature selection means facilitating their use user interfaces specially adapted for cordless or mobile telephones H04M1/724
• CPC Class Codes: H04M 1/27453 Directories allowing storage of additional subscriber data, e.g. metadata
• CPC Class Codes: H04M 1/27475 using interactive graphical means or pictorial representations
• CPC Class Codes: H04M 2201/42 Graphical user interfaces
• CPC Class Codes: H04M 2203/5027 Dropping a party from a conference conducting a computer conference, e.g. admission detection H04L12/1822
• CPC Class Codes: H04M 2250/22 including a touch pad, a touch sensor or a touch detector digitizers for touch screens G06F3/041
• CPC Class Codes: H04M 2250/62 user interface aspects of conference calls
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42161 via computer interface
• CPC Class Codes: H04M 3/42221 : Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/42289 : with carrierprovider selection by subscriber
• CPC Class Codes: H04M 3/563 : User guidance or feature selection
• CPC Class Codes: H04M 3/564 : whereby the feature is a sub-conference
• CPC Class Codes: H04W 4/21 : for social networking applications

Abstract

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for linking participants in a communication session. The method includes presenting a set of connected graphical elements on a graphical user interface (GUI) representing a structure of the communication session and a trusted relationship between a first participant and a second participant in the communication session, establishing a bidirectional link between the first participant and the second participant, wherein the communication device exchanges trusted information between the first participant and the second participant, and displaying a depiction of the bidirectional link to at least one participant in the communication session. The method optionally includes negotiating a calendar event with the second participant via the bidirectional link based on the trusted information. Graphical elements associated with the first and second participants can depict one or more of presence, context, and persona information.

Claims

1. A computer-implemented method of linking participants in a communication session, the method causing a communications device to perform steps comprising:

presenting a set of connected graphical elements on a graphical user interface (GUI) representing a structure of the communication session and a trusted relationship between a first participant and any second participant in the communication session;

establishing a bidirectional link between the first participant and the second participant, wherein the communication device exchanges trusted information between the first participant and the second participant; and

displaying a depiction of the bidirectional link to at least one participant in the communication session.

2. The computer-implemented method of claim 1, wherein graphical elements associated with the first participant and the second participant depict one or more of presence, context, and persona information.

3. The computer-implemented method of claim 2, wherein the graphical elements depicting one or more of presence, context, and persona information comprise a dashboard of trusted options between the first participant and the second participant.

4. The computer-implemented method of claim 1, wherein the trusted information includes calendar events.

5. The computer-implemented method of claim 4, the method further causing the communications device to negotiate a calendar event with the second participant via the bidirectional link based on the trusted information.

6. The computer-implemented method of claim 1, wherein the bidirectional link is selected from one of a hierarchy of types, each type indicating a different level of trust and access.

7. The computer-implemented method of claim 6, wherein the bidirectional link appearance signifies the selected one of the hierarchy of types.

8. A system for linking participants in a communication session, the system comprising:

a processor;

a first module controlling the processor to present a set of connected graphical elements on a graphical user interface (GUI) representing a structure of the communication session and a trusted relationship between a first participant and any second participant in the communication session;

a second module controlling the processor to establish a bidirectional link between the first participant and the second participant, wherein the communication device exchanges trusted information between the first participant and the second participant; and

a third module controlling the processor to display a depiction of the bidirectional link to at least one participant in the communication session.

9. The system of claim 8, wherein graphical elements associated with the first participant and the second participant depict one or more of presence, context, and persona information.

10. The system of claim 9, wherein the graphical elements depicting one or more of presence, context, and persona information comprise a dashboard of trusted options between the first participant and the second participant.

11. The system of claim 8, wherein the trusted information includes calendar events.

12. The system of claim 11, the system further comprising a third module controlling the processor to negotiate a calendar event with the second participant via the bidirectional link based on the trusted information.

13. The system of claim 8, wherein the bidirectional link is selected from one of a hierarchy of types, each type indicating a different level of trust and access.

14. The system of claim 13, wherein the bidirectional link appearance signifies the selected one of the hierarchy of types.

15. A non-transitory computer-readable storage medium storing instructions which, when executed by a computing device, cause the computing device to link participants in a communication session, the instructions comprising:

presenting a set of connected graphical elements on a graphical user interface (GUI) representing a structure of the communication session and a trusted relationship between a first participant and a second participant in the communication session;

establishing a bidirectional link between the first participant and the second participant, wherein the communication device exchanges trusted information between the first participant and the second participant; and

displaying a depiction of the bidirectional link to at least one participant in the communication session.

16. The non-transitory computer-readable storage medium of claim 15, wherein graphical elements associated with the first participant and the second participant depict one or more of presence, context, and persona information.

17. The non-transitory computer-readable storage medium of claim 16, wherein the graphical elements depicting one or more of presence, context, and persona information comprise a dashboard of trusted options between the first participant and the second participant.

18. The non-transitory computer-readable storage medium of claim 15, wherein the trusted information includes calendar events.

19. The non-transitory computer-readable storage medium of claim 18, the instructions further comprising negotiating a calendar event with the second participant via the bidirectional link based on the trusted information.

20. The non-transitory computer-readable storage medium of claim 15, wherein the bidirectional link is selected from one of a hierarchy of types, each type indicating a different level of trust and access, and wherein the bidirectional link appearance signifies the selected one of the hierarchy of types.