INTER-CORPORATE COLLABORATION OVERLAY SOLUTION FOR PROFESSIONAL SOCIAL NETWORKS

• US 20100262550A1
• Filed: 04/08/2009
• Published: 10/14/2010
• Est. Priority Date: 04/08/2009
• Status: Abandoned Application

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: McNearny, Carla, Burritt, David, Toennis, Roger
• Application Number:
  US12/420,664
• Publication Number:
  US 20100262550A1
• Time in Patent Office: Days
• US Class Current: 705/319
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

A service provider includes a broker. The broker receives a request from a business organization requester for one or more potential collaborators in a determined subject matter area; accesses one or more personal profiles maintained by one or more social network services; selects a subset of individuals described in the accessed profiles as being of potential interest to the requester; and provides to the requestor information describing the members of the subset of individuals.

Claims

1. A method, comprising:

(a) receiving, by a service provider, a request from an organization requester for one or more potential collaborators in a determined subject matter area;

(b) accessing, by the service provider, one or more profiles maintained by one or more social network services;

(c) selecting, by the service provider, a subset of individuals described in the accessed profiles as being of potential interest to the requestor; and

(d) providing, by the service provider, to the requester information describing the members of the subset of individuals.

2. The method of claim 1, wherein the service provider, requestor, and social network service are different business organizations, wherein the profiles are personal profiles, and further comprising:

(e) creating, in response to the request and by the service provider, a collaboration profile describing the potential collaboration.

3. The method of claim 2, wherein step (d) comprises:

(D1) mapping a first set of data fields received from the social network service to a second set of data fields maintained by the requester.

4. The method of claim 2, wherein step (d) further comprises:

(D1) filtering at least one of the members of the subset of individuals and information accessed in the profiles to determine the information to be provided to the requestor.

5. The method of claim 4, wherein step (d) further comprises:

(D2) forwarding at least part of the request to at least one member of the subset of individuals to obtain the at least one member'"'"'s consent to provide information describing the at least one member to the requestor.

6. A computer readable medium comprising processor-executable instructions that, when executed, perform the steps of claim 1.

7. A method, comprising:

(a) accessing, by a service provider, selected employee and/or contractor information maintained by at least one of an organization and a social network service; and

(b) providing the accessed information to the other of at least one of an organization and a social network service, whereby selected fields in the records of the organization and social network service contain substantially consistent information and are substantially synchronized.

8. The method of claim 7, wherein the service provider, organization, and social network service are different business organizations and wherein step (a) comprises the sub-step:

(A1) filtering, by the at least one of a business organization and social network service, employee and/or contractor information to provide the selected employee and/or contractor information for access by the service provider.

9. The method of claim 7, wherein the service provider, business organization, and social network service are different business organizations and wherein step (a) comprises the sub-step:

(A1) providing the selected employee and/or contractor information describing an individual to the individual for review and approval before providing the selected employee and/or contractor information for access by the service provider.

10. The method of claim 7, wherein the at least one of a business organization and social network service is the business organization.

11. The method of claim 7, wherein the at least one of a business organization and social network service is the social network service.

12. The method of claim 7, wherein the at least one of a business organization and social network service comprises multiple entities and wherein differing sets of selected employee and/or contractor information is provided to different ones of the entities.

13. A computer readable medium comprising processor executable instructions that, when executed, perform the steps of claim 7.

14. A service provider, comprising:

a broker operable to;

(a) receive a request from an organization requestor for one or more potential collaborators in a determined subject matter area;

(b) access one or more profiles maintained by one or more social network services;

(c) select a subset of individuals described in the accessed profiles as being of potential interest to the requester; and

(d) provide to the requestor information describing the members of the subset of individuals.

15. The system of claim 14, wherein the service provider, requester, and social network service are different business organizations, wherein the profiles are personal profiles, and wherein the broker is further operable to:

(e) create, in response to the request and by the service provider, a collaboration profile describing the potential collaboration.

16. The system of claim 15, wherein operation (d) comprises the sub-operation

(D1) map a first set of data fields received from the social network service to a second set of data fields maintained by the requestor.

17. The system of claim 15, wherein operation (d) comprises the sub-operation:

(D1) filter at least one of the members of the subset of individuals and information accessed in the profiles to determine the information to be provided to the requestor.

18. The system of claim 17, wherein operation (d) comprises the sub-operation:

(D2) forward at least part of the request to at least one member of the subset of individuals to obtain the at least one member'"'"'s consent to provide information describing the at least one member to the requestor.

19. The system of claim 14, wherein the broker is further operable to:

(e) access selected employee and/or contractor information maintained by at least one of a business organization and a social network service; and

(f) provide the accessed information to the other of at least one of a business organization and a social network service, whereby selected fields in the records of the business organization and social network service are substantially consistent and synchronized.

20. The system of claim 19, wherein the service provider, organization, and social network service are different business organizations, wherein the at least one of an organization and social network service filters employee and/or contractor information to provide the selected employee and/or contractor information for access by the service provider, and wherein the broker provides the selected employee and/or contractor information describing an individual to the individual for review and approval before providing the selected employee and/or contractor information for access by the service provider.